Operations | Monitoring | ITSM | DevOps | Cloud

From remote desktop to endpoint security, what solutions are IT professionals relying on most to power their businesses and keep their team efficient and ahead? To find out, we pulled ratings from G2 and Capterra for 90+ products across 9 different software categories. The result is this guide full of comparison charts, highlighting how individual products stack up against one another in terms of overall satisfaction, usability, and quality of support.

If you’ve been shying away from exploring co-managed IT services opportunities, it might be time to think again. Co-managed is here to stay, and is likely going to be a big play for MSPs looking to move up market, especially considering the increasing pricing pressures we’re seeing in the market.

By 2030, experts predict that there will be over 40 million connected devices worldwide. These “devices” are a variety of endpoints, such as laptops, smartphones, computers, and more. Businesses and organizations around the world rely on these endpoints to complete tasks, communicate, and access information. In this overview, we’ll go over the different types of endpoint devices and how they affect an IT environment.

Endpoint (or device) hardening is the concept of reinforcing security at the device level. Because securing endpoints is fundamental to every other security action you take, it’s important to invest as much as you can into endpoint hardening. According to research conducted by Ponemon with Keeper Security, 81% of businesses experiencing an attack in 2020 were faced with some form of malware. Other forms of attack also included credential theft, compromised/stolen devices, and account takeover.

While the cost of data loss for businesses is currently increasing, Teramind’s data loss statistics show that automated data loss prevention measures help save 3.58 million per breach. Backup as a Service (BaaS) is a service that allows businesses to outsource their data backup to a third party, thus removing the need to backup data at a local workspace. This overview will provide a closer look into BaaS to help you decide if it’s the right choice for your organization.

MSP Automation was the main focus of our recent webinar, which covered how Managed Service Providers can transform the scalability of their businesses by removing the headaches of manual request processing. The webinar was widely attended by enterprise IT staff too , particularly those with an ethos of delivering an experience (rather than a service level). The same principles apply, so here’s an overview of what was covered during the session.

In January of this year, NinjaOne sent a survey to all MSP customers worldwide asking them to quantify the amount of time they were saving using NinjaRMM versus their prior RMM solution. Normally we reserve our blogs for educational topics, but the results of the survey were so compelling, we had to share. We sent 11 questions ranging from how long it takes our MSP customers to implement NinjaRMM, to whether their mean time to resolution (MTTR) had been reduced.

Today, 93% of small business owners use at least one type of technology platform to help run their businesses. This is an extremely high percentage for small businesses, and the number only increases for large enterprises and corporations. Many organizations around the world are choosing to leave manual processes in the past and replace them with more efficient, technological solutions.

It’s World Backup Day! And that means that once again, backup vendors, influencers, and pundits are talking about the importance of backing up your data. Of course, that’s important, as is testing your backups on a regular basis, and making sure you’re adhering to regulatory and security standards in the process. But in the 12 years since World Backup Day began, surely we’ve learned some lessons about how to do backup better?

Not too long ago, devices used for work could only be accessed at the office, which meant that the end users of those devices had to travel to that location. Managing those end users was simpler because the devices were contained in a single area. These days, people own multiple devices and use many of them to get work done at home or on the go. In 2022, it was reported that about a quarter of U.S. employees work remotely.