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MSP

The latest News and Information on Managed Service Providers and related technologies.

7 Cybersecurity Statistics Every SMB and MSP Needs to Know in 2022

Cybersecurity isn’t just at the top of the discussion queue within the IT channel. Businesses and governments worldwide have turned a sharp eye toward rising cyber threats. Many have learned the hard way that small businesses are frequent targets of cyberattacks. The idea of “targeting a victim” itself has come into question, and more realize that widespread, indiscriminate attacks are the status quo.

The Real Benefits of Cloud Services

"The cloud" started as a term used mainly by tech industry insiders but quickly fell into everyday use over the past several years. As more computing processes moved into off-site data centers and more organizations turned to cloud storage, the masses began to talk about migration to "the cloud." Today, the cloud is the accepted term for this type of computing and is used widely in discussions of IT infrastructure, data storage, and certain types of software.

Microsoft will disable SMB1 client this year, what does this mean for your customers?

To be clear, SMB V1 has been deprecated, unsecure, and not recommended for a long time. But Microsoft is now taking the next step towards removing it from Windows entirely. In recent years, Microsoft had stopped installing SMB1 server on all Windows versions by default; however, they have kept installing the SMB1 client in Home and Pro versions of Windows. This was meant to allow end users to connect to various devices, including NAS, which only supported SMB1.

Moving Beyond Troubleshooting, IT Reports Best Practices

It is widely accepted that technology is critical to modern businesses, but it’s often challenging to show the value Information Technology (IT) delivers to the entire organization. As a result, IT is still often viewed as a matter of “troubleshooting” or “customer support” rather than a genuinely strategic component of the organization.

The Anatomy of a Cybercrime: Dissecting a Phishing Attack

Our previous blog provided an outline of the current phishing trends and potential consequences of not being aware of them. This article, however, takes a deep dive into a particularly dangerous type of attack. There is a large amount of phishing that is targeting webmail users on non-free mail domains in an attempt to syphon out their credentials for later use.

Windows Autopatch: Will MSPs Still Need a Patch Management Solution?

On April 5, 2022, Microsoft announced their new Windows Autopatch feature to take the burden of patching off the shoulders of overwhelmed IT departments. With a planned released date of July 2022, it’s worth getting educated about this new service from Microsoft and what its potential impacts on the MSP ecosystem will be. Spoiler alert: It’s not that big of a deal.

Five Essential Ticketing Automations to Get You Started

Like all Ninja products, Ninja Ticketing gives users many opportunities to save time through automation. Setting up automations against a tabula rasa can be a daunting task when first getting started with ticketing. We wrote this blog post to help new users get started with common, helpful automations you can use from day one. This guide will provide step-by-step explanations and screenshots to show how to set up these automations.

10 Tips to Creating a Website That Will Improve Prospect Conversion and Engagement, Part Two

Did you know? 75% of users admit to making judgments about a company’s credibility based purely on how their website looks and functions. So, it’s imperative that the design of your website doesn’t deter people from clicking through your site and heading straight to your competition. Continuing from my previous blog, looking at 10 things you can do to ensure your website is as engaging as it can be. Here are tips six to ten.

Filling in the Gaps: Manufacturing and MSPs

It’s no secret that the world of manufacturing is changing fast. The “fourth industrial revolution”, a.k.a. Industry 4.0, is leading to the digitization of just about every stage in the manufacturing process. Of course, a shift from a primarily analog and mechanical world to one where digital is at the forefront means increased bandwidth requirements, larger potential attack surfaces for cybersecurity exploits, and a drastic increase in the sheer amount of network-connected devices.