Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Managed Service Providers and related technologies.

What Is Full Stack Observability & Why Is It Important?

Full stack observability is not merely about collecting data but about providing actionable insights. It empowers you to see beyond isolated metrics and logs, facilitating a deeper understanding of the interconnected nature of modern software systems. By implementing full stack observability, you can maintain operational integrity, swiftly address performance issues, and ensure a seamless user experience.

Complete Guide: Understanding and Preventing DCSync Attacks

Gaining insights into DCSync attacks is key to fortifying your Active Directory (AD) against these sophisticated threats. By exploiting legitimate AD replication protocols, attackers can discreetly extract sensitive information, such as password hashes and Kerberos tickets. Recognizing these attack vectors enables you to implement more effective monitoring and auditing tools, enhancing your overall security posture.

Ncentral: Calculating TCO and ROI in the On-Premise to Cloud Transition

A few weeks ago, I received a message over Teams from Laura White, one of our Partner Success Managers who works with many of our Super Elite partners. Laura was preparing for an important meeting with a partner to discuss migrating from an On-Premise N‑central server to a Cloud Hosted N‑central with N‑able, and she wanted my input. The move from on-premise infrastructure to the cloud has been a hot topic.

What is MDR and How Can it Benefit MSPs

Staying ahead of emerging threats is paramount for MSPs tasked with safeguarding their customers’ digital assets. However, amidst the broad range of technologies and buzzwords, distinguishing genuine solutions from marketing spin can sometimes be challenging. This blog draws on a recent podcast interview with N‑able Chief Security Officer, Dave MacKinnon, to give insights into Managed Detection and Response (MDR) and its implications for MSPs.

Navigating AI Adoption in MSPs

Explore how AI is transforming the MSP industry, from strategic applications to regulatory concerns, with Nicole Reineke, AI Strategist at N-able. Join Pete Roythorne and Nicole Reineke, AI Strategist at N-able, as they dive into the evolving role of AI in the Managed Service Provider (MSP) industry. Discover how AI is being utilized beyond marketing and code creation, the current opportunities, regulatory challenges, and strategies for MSPs to integrate AI effectively.

How eG Enterprise helps MSPs offering digital workspaces, add value-added services

In a fiercely competitive market, against a background of vendor licensing cost changes that are impacting profit margins, many MSPs offering digital workspaces are modernizing to remain relevant and futureproof. Many managed service providers have historically focused mostly on uptime/downtime, resource monitoring and so on. Automation tools are reducing the value of conventional managed services.

N-central Custom Dashboards: Step-by-Step Guide by Paul Kelly

Discover how to create custom dashboards in N-central with N-able Head Nerd Paul Kelly. In this tutorial, Paul walks you through the entire process, from setting up bespoke filters to displaying critical monitoring checks on your custom dashboards. Optimize your monitoring strategy and get real-time insights into your customer's environments. Whether you're tracking server issues, CPU usage, or disk health, this guide will help you set up dashboards tailored to your needs. Perfect for Managed Service Providers (MSPs) looking to enhance their N-central setup.

16 Most Common Network Protocols

Computer networks have become integral to our modern digital world. From browsing the web to sending emails and transferring files, network connectivity enables countless applications and services. However, this would not be possible without network protocols, which provide a common language for devices to exchange information reliably. This article will explore some of the most common network protocols that drive communication and connectivity in networks and the Internet.

Automation in MSPs: Streamlining Service Delivery and Boosting Profitability

In today’s complex IT environment, clients demand quick, reliable services. To accomplish this, businesses have begun leveraging automation solutions to reduce response times and increase reliability, enabling staff to focus on strategic initiatives that drive business growth. However, many MSPs struggle to build an effective automation strategy and need help, making it challenging to remain competitive in the modern marketplace.

What is a Checksum & How to Use One

Checksums play an important role in various fields, from data integrity verification to cyber security. They are essential tools for ensuring the accuracy and security of data transmission and storage. While exploring what a checksum is, you will discover its significant role in cyber security, how to use checksums effectively, and best practices for their implementation.