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By C1
Today’s business environment is shaped by AI, evolving security demands, and a clear commitment to delivering measurable results. In this landscape, technology modernization has become a strategic imperative. Meaningful transformation requires clarity of purpose, deep customer understanding, and the ability to translate technology investments into tangible outcomes.
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By C1
With 2026 underway, CEOs are turning priorities into action, and C1 CEO Jeffrey Russell is zeroed in on disciplined execution. In CRN’s 2026 CEO Outlook, he outlines why enterprises must modernize with intention, balancing innovation, cost control, and resilience to deliver measurable results. Read his full perspective alongside peers from across the tech industry on CRN. Q: What is the biggest market opportunity your company will tackle in 2026?
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By Melissa Rother
Once upon a time, “managed services” meant uptime. If the servers stayed green, the provider was a hero. But in 2026, that model is officially outdated. Service quality is table stakes. What matters now is service intelligence—the ability to learn, automate, and improve from every action the IT organization takes. Think about it: your service desk logs hundreds of tickets a day. Each one contains clues about process gaps, recurring incidents, and improvement opportunities.
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By Bob E. King
If your CX strategy starts with technology instead of people, you’re doing it backwards. Too many organizations invest in customer-facing platforms—chatbots, analytics dashboards, “AI-driven experience suites”—without first asking the fundamental question: “To do what?” That single question should be the first slide in every CX roadmap.
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By Stephan George
When was the last time your CFO asked you to justify the long-term value of a switch upgrade? Or questioned why your infrastructure spend curve looks more like a roller coaster than a runway? If you’re leading IT infrastructure in 2026, you know the feeling. Budgets are tighter, scrutiny is sharper, and yet—expectations have never been higher.
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By Dustin Patterson
Cybersecurity in 2026 is paradoxical. Organizations are spending more on security than ever—Gartner projects global cybersecurity investment to surpass $215 billion this year, a 14% increase over 2025 (Gartner Security Spending Forecast 2026). Yet, data breaches remain relentless. The culprit isn’t always cutting-edge malware or state-sponsored APTs. More often than not, it’s the oldest weakness in the book: unauthorized access.
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By Melissa Rother
In 2025, experience has become the ultimate differentiator — not just for customers, but for employees too. Enterprises that align customer experience (CX) and employee experience (EX) into a unified Total Experience (TX) strategy are the ones redefining success. Behind every exceptional customer interaction is an empowered employee — and behind both lies one essential foundation: communication.
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By Hassan Kassih
“Don’t put all your AI eggs in one chatbot.” — A guiding principle for IT investment in 2026.
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By Melissa Rother
Empowering Seamless Learning Experiences through Dependable, Human-Centered Connectivity. Maintaining a reliable and secure broadband network is no longer a luxury for schools; it’s a necessity. K-12 schools face unique challenges when it comes to leveraging technology for education, from limited budgets and resources to the increasingly sophisticated security risks threatening connectivity. When disruptions occur, the impacts on teaching, learning, and administrative operations can be significant.
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By Tarik Admani
You want fewer incidents, happier users, and one policy to rule them all—without living in twelve dashboards. Cisco Security Cloud brings the controls together; C1 Managed Services keeps them humming so your team can stop firefighting and start delivering.
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By C1
C1’s vCISO solution has allowed Ho-Chunk, Inc. to meet and exceed its obligations in its government contracting operations.
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By C1
Post migration, Artesia General Hospital’s overall business performance has increased thanks in part to C1's managed services.
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By C1
With C1's OnGuard, Foundever has 24/7 global monitoring, significantly reducing staffing costs and eliminating the need for separate monitoring platforms or alerting technologies.
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By C1
In the hands of the bold and the innovative, technology enables, empowers, and elevates the human experience.
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By C1
Unlock the value of all your data and make your automation goals a reality with C1 Elly. Transform how you, your teams, and your customers access information by providing reliable AI-driven answers to any question, anywhere, anytime.
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By C1
At C1, our purpose is to elevate the connected human experience. To connect meaningfully, we must connect authentically – and this means considering the unique needs of each interaction, whether between doctors and patients, faculty and students, government and their constituents, hoteliers and their guests, and so on. Our C1 Summit was filled with authentic interactions, as we came together with our customers to explore the role that human experience will play in their future success.
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By C1
See how C1 aided Road Runner Sports with implementing Genesys Cloud, and the contact center saw an immediate improvement in call volume and handling.
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By C1
See how C1 helped improve the game day experience for the Indianapolis Colts by designing and deploying the first ever Wi-Fi 6 NFL Stadium infrastructure.
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By C1
Running multiple manufacturing facilities with a complex automation system, Valley Queen Cheese must maintain a reliable, high-performance network. Discover how C1 assisted the company in building a more efficient infrastructure.
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By C1
Emerging digital technologies can transform your business, and applying them effectively is the key to elevating business outcomes and better serving your customers. Learn more by watching our video with Mark Langanki, C1’s Chief Technology Officer.
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By C1
In today's fast-paced digital landscape, effective communication is no longer a luxury-it's a necessity. Discover how Unified Communications as a Service (UCaaS) can revolutionize your business operations and enhance collaboration among your teams.
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By C1
C1 Edge surveyed cybersecurity leaders about the impact of generative AI and other emerging technologies on their cybersecurity programs. The findings reveal rapid adoption of generative AI with a higher-than-expected level of cybersecurity preparedness. Download this complementary C1 Edge report to benchmark your company's cybersecurity preparedness in the AI era.
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C1, the global technology solution provider elevating connected human experiences, is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams, and our communities.
Create a unified experience across all your platforms and services by making enterprise data secure, accessible to employees, relevant to all customer interactions, and usable for accelerating business decisions.
One platform to connect all the dots:
- Security: Minimize exposure to cyber threats, enhance operational continuity, and maintain compliance with a proven methodology and solutions.
- Infrastructure: Establish and maintain a scalable, secure, high-performance enterprise network that powers your business success today while also adapting to new business requirements.
- Communications: C1 Connected Experience (C1CX) empowers your workforce with engagement, collaboration, and automation capabilities that support employee and customer interactions and drive business growth.
AI-powered Communications, Infrastructure, and Security solutions that bridge the gap between technology and people.