Operations | Monitoring | ITSM | DevOps | Cloud

Troubleshooting is more art than science. When diagnosing a problem, the most important tool is an intimate understanding of your network: what connects to what, and where everything is both logically and physically. You almost need to visualize the packets going from one device to the next. That includes verifying physical connectivity. That’s where network diagrams, topology mapping, and cabling spreadsheets become extremely important.

Thanks to the tireless dedication of our product team, a super-active beta program, and hundreds of early adopters seeking a better way to do mobile, we are thrilled to officially introduce NinjaOne Mobile Device Management (MDM) – an extension to our No. 1-rated endpoint management platform!

Mobile devices are the norm in the workplace today, allowing your teams around the world to communicate and work together more efficiently. Traditional network boundaries shifted significantly during the global pandemic and organizations had to quickly learn to support a newly remote workforce. With the remote and hybrid work model the new normal, IT departments now support more mobile devices than ever.

Another huge release is exploding like fireworks in the summer sky! We are proud to announce new features and functionality, including Mobile Device Management (MDM), automated user management, Backup enhancements, and much more!

MSPs have a critical role to play in safeguarding SMBs and SMEs against cyber threats, and there are always tools coming onto the market to help you do this. In a recent interview for our Beyond the Horizons Podcast, Dave MacKinnon explored some of the key considerations MSPs should keep in mind when selecting a Managed Detection and Response (MDR) solution for their customers.

The Health Insurance Portability and Accountability Act (HIPAA) enforces how you must retain and protect sensitive user data in a healthcare setting. Compliance is mandatory, and knowingly breaching HIPAA rules (including disclosing health information of individuals) comes with hefty fines and even jail time. It is important that your data practices and infrastructure and the third parties you trust to store and protect sensitive information, recognize and comply with HIPAA regulations.