Operations | Monitoring | ITSM | DevOps | Cloud

As networking environments grow increasingly complex, keeping pace presents an ongoing challenge for network managers. With more devices, users, and applications to account for, it’s now more critical than ever to have comprehensive visibility and understanding. The 2023 Network IT Management Report shows some progress in this area. Of IT professionals surveyed, 45% don’t have full knowledge of their network configurations, down from a whopping 57% in 2022.

If you’re new to IT, the “what is syslog?” question can get confusing fast because when someone says syslog, they might mean: And, frankly, it’s fair to use the word syslog for all of those. By the end of this article, you’ll understand why. This article will explain the syslog protocol in detail, including its definition, formats, best practices, and challenges.

In recent years, organizations have increasingly adopted service level objectives, or SLOs, as a fundamental part of their site reliability engineering (SRE) practice. Best practices around SLOs have been pioneered by Google—the Google SRE book and a webinar that we jointly hosted with Google both provide great introductions to this concept. In essence, SLOs are rooted in the idea that service reliability and user happiness go hand in hand.

Collaboration and communication are critical to the successful implementation of service level objectives. Development and operational teams need to evaluate the impact of their work against established service reliability targets in order to improve their end user experience. Datadog simplifies cross-team collaboration by enabling everyone in your organization to track, manage, and monitor the status of all of their SLOs and error budgets in one place.

Service level objectives, or SLOs, are a key part of the site reliability engineering toolkit. SLOs provide a framework for defining clear targets around application performance, which ultimately help teams provide a consistent customer experience, balance feature development with platform stability, and improve communication with internal and external users.

Tracking your website’s exit and bounce rates will give you insight into how your audience engages with your website and the user experience they receive. This information will enable you to make data-driven decisions on performance-related improvements, ensuring your website functions at its optimal capacity. In this article, we explain exactly what exit rates and bounce rates are, the differences between them, and why you should track them.

From doubling down on privacy to tighter integration with the ecosystem, Apple announced major updates across its product line-up in its landmark WWDC 2024. Although debuting Apple Intelligence and introduction of Genmojis have rightfully made the headlines, today we’ll bring you up to speed on Apple’s announcements on device management and what it has in store for Apple admins.

Application performance management (APM) is a practice that involves the process of managing, monitoring, measuring, and optimizing the performance and availability of software applications to meet expected levels of service. It involves constant tracking of how your application is performing at all times and helps you detect, diagnose, and resolve complex issues swiftly to ensure it runs effectively and efficiently to meet end-user expectations.

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week we are exploring the concept of hyperautomation and its role in driving your business towards success. In today’s dynamic business landscape, organizations are witnessing a profound shift as they redefine their operational strategies.

Infrastructure changes often trigger incidents, but troubleshooting these incidents is challenging when responders have to navigate through multiple tools to correlate telemetry with configuration changes. This lack of unified observability leads to longer mean time to resolution (MTTR), greater operational stress, and ultimately, negative business outcomes.