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Microsoft 365

The latest News and Information on Microsoft 365 and related technologies.

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How to Choose a Microsoft Teams Monitoring Solution

When end-users constantly complain about bad network quality or poor audio video conference experience, you know it's time to shop for a Team's monitoring tool. And your Teams monitoring solution needs to be proactive, provide insight into hybrid work environments, and support real-time diagnosis of network issues for your end-users no matter where they work from. Business leaders rely more than ever on technology teams to deliver a successful company ROI. But problems with complex Teams deployment and unsatisfied workers can lead to increased costs and lower productivity.

SIP Trunk with Teams Phone Explained

SIP trunking is a great way to improve your business’s communication system. It is cost effective and scalable, and it offers many features that traditional systems do not. In this article, we’ll give you a quick introduction to SIP trunking, how it can benefit your business and how to easily monitor it when linked to Microsoft Teams.

Did You Survive This Week's Microsoft Teams Outage?

Though rare, Microsoft Teams outages can impact the productivity of your entire organization. For IT teams, staying one step ahead of an outage has never been more critical. From the time an outage begins productivity can plummet and IT starts to scramble in the dark to identify who, where and what is impacted and why. Below we unpack this week’s outage and outline the difference that deep Microsoft Teams monitoring can make.

Microsoft Teams Down, July 20th, 2022

Microsoft’s unified communication and collaboration tool Teams suffered an hours-long outage on July 20, 2022 — affecting thousands of users globally. Exoprise sensors successfully detected Teams outage at least 30 mins before Microsoft officially confirmed the outage on its MSFT365status Twitter account. Below is what users saw when trying to access the Teams app or leverage any of its features.

SharePoint vs OneDrive: What Microsoft Cloud Service Is Best for You?

Microsoft has no shortage of online services, computer products, and digital platforms. The sheer amount of different offerings from the tech giant is enough to make anyone's head spin. When it comes to cloud services, the two Microsoft products that immediately come to mind are OneDrive and SharePoint. But what are the differences between SharePoint and OneDrive, and do you need both? Or can you get by with one? What cloud storage service should you invest in?

3 Reasons Why You Should Have a Service Focus on Microsoft Teams

Written by Nick Cavalancia, Technical Evangelist, Microsoft MVP, & CEO of Conversational Geek In a world of Managed IT Service Providers that all offer some form of services around Microsoft 365, there’s a compelling case to be made for your business to be centering in on Microsoft Teams.

Feature Spotlight: New Microsoft CQD Saved Searches

The Microsoft CQD is rich with Teams data but for IT professionals, toggling between multiple dashboards can leave you feeling as though you might not have the visibility into Teams performance that you would like. For IT teams, configuring custom dashboards in Elasticsearch can take time and not always yield the results you are looking for.

Application Performance Monitoring Needs a Makeover With Digital Experience Monitoring

Virtual collaboration is the new name of the business game in 2022, with at least 25% of employees in the US predicted to be working remotely by the end of the year. As the Work-from-anywhere movement continues to grow and online meetings become the industry standard, remote employees increasingly rely on access to SaaS and mission-critical services directly from the Internet.