When it comes to managing your Microsoft 365 environment, monitoring metrics are essential to ensure the health and performance of your systems. With so many different metrics to track, it can be challenging to know where to begin. In this post, we will discuss the top 12 Microsoft 365 monitoring metrics that every expert should be tracking.

The first metric to consider is user activity, which includes the number of active users, sessions, and logins. Tracking these metrics can help you identify usage trends and identify potential security risks. Another essential metric is application usage, which tracks how your users are interacting with Microsoft 365 applications like SharePoint, Teams, and OneDrive. Network performance is also key metric to track, including bandwidth, latency, and network errors. Monitoring network performance can help you identify any bottlenecks, identify areas for improvement, and ensure a smooth user experience. Server performance is also essential, including CPU usage, memory usage, and disk utilization. Security is a top priority for any Microsoft 365 environment, so tracking metrics like failed login attempts and suspicious activity can help you identify potential security threats. Email performance is another critical metric, including delivery success rates, spam filtering, and response rates. Collaboration metrics like file sharing and co-authoring can help you understand how your team is working together and identify any potential productivity issues. Finally, monitoring service availability and uptime can help ensure that your systems are always available when your team needs them.

Microsoft 365 monitoring is essential for maintaining the health and performance of your environment. By tracking these top 12 metrics, you can ensure your systems are secure, running smoothly, and helping your team be as productive as possible.

Top 12 Microsoft 365 monitoring metrics to consider

If you are an expert in the field of Microsoft 365 monitoring, then you know the importance of keeping track of important metrics. In this blog post, we will review the top 12 Microsoft 365 monitoring metrics you should be monitoring and provide some tips on how to do so effectively.

Active Users

This metric tells you how many users are actively using Microsoft 365. Keeping track of this metric can help you identify trends and patterns in user behavior.

Storage Used

Microsoft 365 is a cloud-based service, which means that storage is essential. Monitoring storage is necessary to ensure your organization doesn’t run out of storage space.

Teams Usage

Teams usage can provide insights into how employees are able to communicate and collaborate. It can also help identify areas to optimize the user experience.

OneDrive Usage

OneDrive is a crucial component of Microsoft 365, and monitoring its usage can help you identify areas where performance and availability adjustments will benefit your organization.

SharePoint Usage

SharePoint is another vital component of Microsoft 365, and monitoring can help you identify areas where changes may need to be made to optimize its usage.

Email Volume

Monitoring email volume is essential to ensure that the email system is running smoothly. It can also help identify areas where to increase efficiency.

Email Response Time

Tracking email response time can help identify areas where the email system may need to be optimized.

Failed Logins

Monitoring failed logins can help identify potential security breaches and ensure that security protocols are being followed.

OneDrive Sync Errors

OneDrive sync errors can cause serious issues for employees, so monitoring them is essential to ensure that employees can access their files when needed.

Service Availability

Monitoring service availability can help ensure that Microsoft 365 is running smoothly and that employees can access the services they need when they need them.

SharePoint Site Collection Size

Monitoring site collection size can help identify areas where changes may need to be made to ensure that SharePoint is running optimally.

File Uploads

Monitoring file uploads can help ensure that employees can access the files they need when they need them.

Tracking these top 12 Microsoft 365 monitoring metrics can help IT administrators monitor the health and performance of their environment, identify potential issues, and take proactive steps to maintain and optimize their Microsoft 365 deployment. With the right tools and processes in place, organizations can ensure they are getting the most value from their investment in Microsoft 365.

In conclusion, monitoring the right metrics is crucial when it comes to getting the most out of your Microsoft 365 environment. We’ve highlighted the top 12 Microsoft 365 monitoring metrics in this post. By keeping a close eye on these metrics, you can identify potential issues and address them before they turn into major problems. This will not only help you maintain the health and security of your Microsoft 365 environment but also improve its performance and reliability. In addition, these metrics can provide valuable insights into user behavior, usage patterns, and resource utilization, which can inform your decision-making process and help you optimize your Microsoft 365 environment for maximum efficiency and productivity. Ultimately, monitoring and optimizing your Microsoft 365 environment is an ongoing process that requires continuous attention and effort. By leveraging the right set of metrics and tools, you can ensure that your environment is running smoothly and efficiently, enabling your users to work smarter and achieve more.

NiCE Active 365 Management Pack

The NiCE Active 365 Management Pack is your full-stack, ready-to-use Microsoft 365 monitoring solution. The NiCE Active 365 Management Pack is the only solution to monitor, visualize, track, and report on Microsoft 365 performance with the highest security standards. The Management Pack integrates into Microsoft System Center Operations Manager, a leading IT operations management platform. It enables a holistic view of all services and applications like Teams, Exchange, OneDrive, SharePoint, and Azure AD Connect, and eliminates complex, time-consuming, expensive analytics.

Finally, the NiCE Active 365 Management Pack is super secure and runs at a fraction of the cost compared to other solutions. It is time you had a single point of view for your entire Microsoft 365 performance analytics, alerts, and reports. The NiCE Active 365 Management Pack is smart, fast, and secure.