Are you making really reliability a priority? Or are you just giving it lip service? "At Amazon, I was part of the retail website. Outages were lost money, lost money was bad. So Amazon cared deeply about this. That was part of it. The other part was it was part of the engineering culture. When I arrived, one of the things I was told was, we expect you to write high quality, performant, efficient, available code. It's just everybody.