Operations | Monitoring | ITSM | DevOps | Cloud

The importance of business planning in delivering solutions to resellers and customers is highlighted. This involves extensive planning with vendor partners to understand objectives and build a robust plan. The corporate vision of vendors is understood to identify improvement areas and leverage data and relationships. The plan's execution explores specific verticals, uses customer data, and collaborates with resellers and specialists.

Ellen is a Partner at boldstart. She joined the boldstart team in January 2021, after having worked with the team as a founder at Dark. Her role allows her to do exactly what she loves – investing and supporting founders building pre-product, dev-focused, enterprise companies. Prior to boldstart and founding Dark, she worked in a variety of early stage product roles: at Lola on travel tooling, at Kickstarter on backer-facing projects, and at Microsoft on the first versions of cross-platform Office Mobile. The common thread is building tools that enable people to do creative work.

The top query from database administrators is: what is this database for, and why do I care? The life of a DBA is one of infinite gifts, even if those gifts are unwanted. If you've ever had an application owner drop a database in your lap, then this session is for you. Hear from professionals who have dealt with this problem time and time again. Spoiler alert: better tooling gives you and the application owner the insight they need to make informed decisions.

Being a voice service provider is challenging. Many regional and rural service providers are constrained by legacy TDM networks that are expensive to maintain, are well into their late lifecycles, are becoming a burden to administer and manage due to resource shortages and therefore pose risks to their business vitality. Continuing changes are experienced with vendors and products that seemingly constantly enter and exit the market. Ribbon offers a comprehensive transformation portfolio tailored to regional and rural providers.

Vodafone is a Global 500 telecommunications company in Europe and Africa servicing over 320 million mobile customers across 21 markets. In this PagerDuty Executive Spotlight, we sat down with Ahmed Elsayed, UK CIO & Digital Engineering Director at Vodafone, to discuss his experience unifying a global engineering team to streamline the development and deployment of digital products and services to ensure an exceptional customer experience.

The database landscape is constantly evolving, driven by major technologies like Artificial Intelligence that are now widely available. Which new technologies and trends are most important for you, and how will these impact your career trajectory? Join our latest survey to explore the current hot topics and enter our prize draw for the chance to win a $250 Amazon voucher.

In this weeks spotlight I sit down with Cycle Founder, Jake Warner to talk about trends in hiring and layoffs prevalent in the tech industry.

Your IT help desk is the frontline defense against technical issues and user frustrations. But who helps the help desk stay efficient and effective? Join us for a webinar to discover how NinjaOne can be your ultimate ally in maximizing help desk efficiency. Field CTO Jeff Hunter will dive into practical tips and tricks that leverage the power of NinjaOne to streamline your IT operations. From automating repetitive tasks to enhancing incident response times, you’ll learn how NinjaOne can transform your help desk into a well-oiled machine.

What happens when capturing vast amounts of data becomes overwhelming instead of insightful? For years, vendors have prioritized collecting vast metrics, boasting thousands of data points. But is this approach beneficial, especially for developers who may not be observability experts? Understanding metrics shouldn't feel like deciphering a foreign language. Coroot is an open source observability platform that helps engineers fix service outages and even prevent them. It continuously audits telemetry data to highlight issues and weak spots in your services.

Is the price of cloud observability becoming a burden for your infrastructure? Many professionals are concerned about the skyrocketing costs associated with proprietary observability tools like Datadog. With major acquisitions, such as Cisco's purchase of Splunk, one has to wonder if affordability is compromised in favor of profit. How essential is observability in today's tech landscape, and what alternatives exist?