Until recently, topics like data ethics and ethics in AI were limited to academic circles and non-profit organizations rallying for citizen data rights. Fast forward to 2020, and the scenario is very different; AI ethics has become a mainstream topic that's a top priority for big organizations. With data collection and processing capabilities growing by the day, it's become easier than ever to train machine learning (ML) models on this collected data. However, organizations have come to realize that, without building transparency, explainability, and impartiality into their AI models, they're likely to do more harm than good to their business. This podcast will explore why ethical AI is the need of the hour, and what key factors AI leaders should consider before implementing AI in their organization's ecosystem.

Learn how to configure #MicrosoftTeams with ServiceDesk Plus, and leverage the collaboration app from Microsoft as an additional channel for IT and enterprise support.

Learn how to configure #MicrosoftTeams with ServiceDesk Plus, and leverage the collaboration app from Microsoft as an additional channel for IT and enterprise support.

Are ineffective #ITSM technologies or inadequate fulfillment processes standing in the way of your request management strategy? Reshape your #request_management approach with ServiceDesk Plus. With smart automations and an intuitive self-service portal, you can now stay on top of all service request tickets and deliver a better experience for your end-users.

In this session of the #Masterclass: Advanced Series, we'll look at how enterprise service management (#ESM) works in ServiceDesk Plus. You will learn how to integrate and manage different instances for different business functions using ServiceDesk Plus' ESM features. Watch the video to learn the fundamentals of building your own enterprise service desk and running it efficiently with #ServiceDeskPlus.

In this session we talk about how to secure user applications at different endpoints. Learn how to secure your data in transit and data at rest.

Join us as we view endpoint management through the lens of compliance and learn how to flexibly manage endpoints in the cloud era.

The all-new #SupportCenterPlus 11.0 brings a brand-new UI, some exciting new features and functionalities that's sure to take your #customersupport several notches higher and provide unparalleled customer experience. In this webinar, we'll be doing a product walk-through while discussing all the key features along with it. Account and contact management: Deliver personalized services with a multi-tenant architecture for managing accounts and contacts.