With hybrid work becoming the norm, learn how IT teams can tackle the new set of challenges and ensure efficient service desk operations using Analytics Plus. During the session, we'll discuss how Analytics Plus can help users,

In the fourth episode of ManageEngine's Masterclass 2021, we will discuss five hacks to implement an effective Asset Management in your organization using ServiceDesk Plus Cloud. In this masterclass you will learn how to:‌Build an accurate repository of assets Create an asset lifecycle to track assets‌‌Utilize assets effectively‌‌Leverage POs and contracts to optimize asset procurement Optimize asset management

Watch this webinar to learn how your service desk could be your best technology coach, and about: Today, the service desk is the voice of your organization. COVID-19 moved everyone online. If they have an issue, they call your service desk. Rarely do they get to speak to anyone else! Lean and other practices also suggest that the best coaches are those with eyes that do not see what you do. This is why several major banks, utilities, sales companies, and betting houses have invited the service desk to be their coach and attend management decision-making sessions.

At ManageEngine, we continuously strive to give you the best IT solutions to help you manage your IT better. That's why we're excited to announce the launch of Analytics Plus 5.0, which brings several features that can help you upgrade to AI-enabled, data-driven IT management. Join us for a free webinar where we'll show you how you can leverage Analytics Plus' new features to achieve your IT and business objectives.

Endpoint management practices enriched with advanced analytics can be a very effective tool in cutting down on operational costs without compromising on efficiency. Leverage Analytics Plus reports to reduce costs incurred by workstations in your secure environment.

Artificial intelligence is becoming increasingly powerful and ubiquitous. This coupled with the rapid pace of AI adoption has many organizations scrambling to adopt some form of enterprise AI. However, many experts also believe that while AI adoption has accelerated in recent times, it may be moving too fast. In a bid not to get left behind, many organizations jump onto the AI bandwagon without fully understanding how it fits in with their organizational strategy. Many business leaders also believe that some level of control and regulations is required to ensure AI solutions achieve their full potential.

In this session of ManageEngine's Masterclass 2020, we will help you uncover and extract the hidden value in your service desk data to understand customer needs, manage costs, and deliver high-quality customer service. Learn how Advanced Analytics for ServiceDesk Plus can help you run your IT like a business.