Operations | Monitoring | ITSM | DevOps | Cloud

The Manager of Managed Services Practice Division of Perfekt, Mr. Marcus Rolim, shares how ManageEngine's Site24x7 has been a valuable asset to his organization, helping them to give their customers quick resolutions.

Corporate expectations are centering on doing more with less. So allocating IT technicians' time on repetitive, complex processes instead of strategic technology goals may constrain productivity and inhibit time to value (TTV). Given this backdrop, we want to help modernize, automate, and speed up your enterprise processes. That's why we're excited to present our latest single-touch workflow automation builder, powered by Zoho Circuit.

Rojan is a leading Managed Service Provider (MSP) in Australia. The organization's IT Operations Manager, Michael Senator fills us in on how ManageEngine OpManager provides seamless insight into their customer's network and why they chose ManageEngine over SolarWinds. He also talks about how the product has been a game changer and how it continues to help their organization save time, cost, and reduce manual work via automation.

In this episode, you'll gain an in-depth understanding of ManageEngine PAM360's privilege elevation capabilities to provision time-based, application- or command-based, role-based, and requirement-based access privileges to non-admin users, along with some real-world use cases.

To stay profitable in these competitive times, organizations need to ensure sustained operations and scale at opportune times. Capacity planning can act as an integral cog in this process. Effective capacity planning helps business leaders ensure uninterrupted and optimal operations and services—elements that are vital for business sustainability and profitability. Capacity planning also sheds crucial insights into organizational shortcomings and cost drains, allowing leaders to course correct and streamline operations.

To stay profitable in these competitive times, organizations need to ensure sustained operations and scale at opportune times. Capacity planning can act as an integral cog in this process. Effective capacity planning helps business leaders ensure uninterrupted and optimal operations and services—elements that are vital for business sustainability and profitability. Capacity planning also sheds crucial insights into organizational shortcomings and cost drains, allowing leaders to course correct and streamline operations.

To reduce organizational spending, many organizations successfully migrated their operations to the cloud. However, with rising costs, looming economic downturns, and a proliferation of cloud resources on varied platforms, merely adopting a cloud infrastructure is insufficient. Today, an efficient cloud optimization initiative that can optimize and control cloud infrastructure costs is crucial. This webinar details five ways to optimize your cloud infrastructure costs effectively.

In this episode of Masterclass 2023, we'll cover how IT service management teams can utilize ServiceDesk Plus to quickly handle incidents and streamline the incident resolution process in a hybrid work setting. You'll learn how ServiceDesk Plus can enhance the effectiveness of incident management practice through collaboration, dynamic template creation, automation, and more. Useful resources Follow us on social.

In this episode of Masterclass 2023, we'll cover how IT service management teams can utilize ServiceDesk Plus Cloud to quickly handle incidents and streamline the incident resolution process in a hybrid work setting. You'll learn how ServiceDesk Plus Cloud can enhance the effectiveness of incident management practice through collaboration, dynamic template creation, automation, and more.