Operations | Monitoring | ITSM | DevOps | Cloud

Australian Community Media optimizes network performance with ManageEngine NetFlow Analyzer

Australian Media Company (ACM) is an Australian media company responsible for over 160 regional publications. Hector Camejo, The organization's IT Administrator, talks about how ManageEngine NetFlow Analyzer provides holistic insight into their complex network environment.

Free ITSM e-book: Service management strategies from 10 ITSM experts and leaders | Sophie Danby

This e-book presents a compilation of service management strategies for the next three years from 10 ITSM experts to help IT leaders stay up to date with industry standards. The e-book also highlights the need to align ITSM strategies with business needs to meet post-pandemic demand.

5 things to keep in mind when planning your IT budget

Successful budgeting plays a crucial role in helping organizations face economic downturns, business seasonality, and growth. However, strategizing an efficient IT budget for the financial year can be a herculean task, usually comprised of months of planning and revisal. The secret to an accurate budget lies not in standard templates, but in customizing the IT budget to your organization's unique usage and business requirements.

A workforce strategy for an era of uncertainty

In this episode of the ManageEngine Insights podcast, Insights Editor Brent Dorshkind and Michael Barata, a master trainer at CultureRx, discuss the Results-Only Work Environment (ROWE). As a workforce strategy, ROWE prioritizes autonomy, accountability, and clarity, making it particularly well-suited to the relentless democratization of IT and decentralization of work that’s taking place in organizations today. Likewise, ROWE offers a clear way forward in an era of economic, political, cultural, and general uncertainty.

What is incident management? Maximize uptime and minimize disruptions with ServiceDesk Plus

Incident management is the process of restoring IT services to normalcy as quickly as possible. You can check out our comprehensive guide on incident management to learn more about how you can implement incident management best practices in your organization..