Using the new change workflow builder, users can now configure end-to-end workflows scaling to meet their business requirements. Dynamic approvals within each stage of the workflow, conditions to decide the path of the change and switch operations to shift the same, and the feasibility to perform field updates on change requests, are some of the functionalities available with the new change workflow builder.

For more information on ServiceDesk Plus, visit http://bit.ly/about-servicedesk-plus

Watch the ServiceDesk Plus overview demo here https://youtu.be/10u2R0DH0z4

Watch other features in ServiceDesk Plus:

Incident management - https://youtu.be/u3o6xKIDjWM
IT change management - https://youtu.be/ucJmV_OIsVA
IT asset management - https://youtu.be/I38t6LXbdiA
Request management - https://youtu.be/4JSWpZbESQo
Knowledge management - https://youtu.be/dOAIf7Oyhds
Enterprise Service Management (ESM) - https://youtu.be/kZtPgu6jiQg
Configuration management database (CMDB) - https://youtu.be/sUyDgi6geNw

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