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Pipeline Talk: Between Two Fernders Edition

Cribl’s co-founders, Clint Sharp, Dritan Bitincka, and Ledion Bitincka, recently took time to host a Between two Fernders edition of Pipeline Talk at the Cribl offices to discuss a wide variety of topics, including Cribl Lake, the N-Gage, WWE aspirations, fishing poles, how CAT6 cabling is not named after actual cats, and wondering if Apple’s iPhone will be a consumer hit (Yes, we know what year it is, but the host clearly doesn’t).

Mistakes happen for many reasons #incidentmanagement

In this clip, Dennis Henry of Okta explains why it's important to remember that mistakes happen for several reasons and don't have a single cause. In last week’s episode of The Debrief, we had on Colette Alexander, Director of Engineering at HashiCorp, to discuss some of the myths around incident response.

Why more low severity incidents can be a good thing #incidentmanagement

In this clip, Dennis Henry of Okta explains why having more low-severity incidents can be a good thing. In last week’s episode of The Debrief, we had on Colette Alexander, Director of Engineering at HashiCorp, to discuss some of the myths around incident response. In that conversation, one of the myths we spoke about was the idea that asking “why” is better than asking “how.” And how, in reality, asking "how" allows you to focus more on the contributing factors that led to an incident happening, whereas “why” tends to single out a person, which can lead to a lot of blame.

Streamlining incident management workflows with ServiceDesk Plus - Masterclass 2024

In the third episode of Masterclass 2024, you can learn about the key incident management capabilities available in ServiceDesk Plus. From configuring role-based templates to designing life cycles on a visual canvas, this episode will cover all the incident management essentials. We will also discuss about knowledge and problem management.

Streamlining incident management workflows with ServiceDesk Plus Cloud - Masterclass 2024

In the third episode of Masterclass 2024, you can learn about the key incident management capabilities available in ServiceDesk Plus Cloud. From configuring role-based templates to designing life cycles on a visual canvas, this episode will cover all the incident management essentials. We will also discuss about knowledge and problem management.

How to monitor your APIs with Checkly API checks

This video covers how to use Checkly's API checks and active synthetic monitoring to streamline your API monitoring process and detect issues faster. We'll set up a new API check to monitor one of Checkly's API endpoints and go step-by-step from configuring the API request to defining essential headers, monitoring details and retry strategies.

ITSM Premium Solution Package

Exploring the ITSM Premium Package: AI and Proactive Service Management The ITSM Premium Package offers a comprehensive solution for IT Service Management, featuring Ivanti Neurons, Workspace, and Healing. It utilizes advanced AI and machine learning to auto-populate incident summaries and relevant service fields. Bots, managed through the Neurons Bot Manager interface, provide recommendations, interact with users, and perform diagnostics. The package also includes Ivanti's Digital Experience monitoring for proactive issue detection and user experience enhancement.

ITSM Enterprise Solution Package

Exploring the Ivanti IT Service Management Enterprise Solution Package The Ivanti IT Service Management Enterprise Solution Package is a comprehensive suite of business solutions. It includes Security Operations Management, HR Service Management, Governance, Risk, and Compliance, Project and Portfolio Management, and Facilities Management. Each application is built on the same platform as Ivanti's ITSM and ITAM solutions, ensuring seamless integration. The package extends service management best practices across the entire enterprise.