Operations | Monitoring | ITSM | DevOps | Cloud

Join Head Nerd Jason Murphy for a walkthrough of how N-central’s incredibly powerful and flexible features can deliver increased efficiency and security for your organization.

How do you enable a team of 100 engineers to effectively support 300+ critical applications across five hosting platforms? At Thomson Reuters, we turned to AI - not as a buzzword, but as a genuine force multiplier. Experience our journey of transforming traditional IT operations into an AI-augmented powerhouse, where Datadog, ServiceNow, and custom AI solutions work in harmony to create a next-generation control plane. We'll share real victories, honest challenges, and practical insights from our mission to build a more intelligent operational framework.

In this video, Stefan (Playwright Ambassador) dives into the integration of AI with the Playwright MCP server to automate end-to-end test generation. Learn about MCP, browser automation and how to combine everything to generate Playwright tests. We'll explore AI capabilities and limits and discuss best practices for generating accurate and reliable Playwright tests. If you're curious about leveraging AI for end-to-end testing with Playwright, this video is for you!

Optimizing Reliability: https://www.checklyhq.com/docs/monitoring/optimizing-reliability/

Read about the Checkly Import Tool: https://www.checklyhq.com/docs/cli/command-line-reference/#npx-checkly-import

Docker's VP of Product, Michael Donovan, discusses the importance of risk management and the security challenges introduced by the scale of 3rd party software dependency in development. See the full webinar: https:/cloudsmith.com/webinars Get to know Cloudsmith: About Cloudsmith We offer the world's best cloud-native artifact management platform to control, secure, and distribute everything that flows through your software supply chain. Cloudsmith operates at enterprise scale, reduces risk, and streamlines builds.

Traditional dashboards provide a snapshot of tactical ITSM metrics, but real service transformation needs deeper, actionable insights. With the combined power of ServiceDesk Plus and Analytics Plus, you get a 360° view of your IT landscape, along with AI-driven analytics to detect hidden patterns, forecast risks, and make data-backed decisions. Join our webinar to discover how decision intelligence can help you boost ITSM productivity and service quality.

In hybrid IT environments, hidden dependencies and unpredictable performance issues can disrupt operations. While full-stack observability (FSO) helps detect these anomalies, fragmented tools and siloed teams often delay incident resolution, leading to downtime and revenue loss. By unifying ITSM and FSO, you enable proactive, context-aware incident management. Discover how integrating ServiceDesk Plus with OpManager and Site24x7 empowers IT teams with real-time visibility and faster, smarter incident response.

Security gaps in ITSM are common—from weak access controls to missed SSL certificate vulnerabilities—leaving organizations exposed to cyberattacks. Privileged access hygiene can help secure your IT infrastructure. However, fragmented tools, operational silos, and inadequate focus on security often slow down incident response and make IT changes risky. By integrating ITSM and PAM workflows, you can bridge these gaps, boost security, and drive efficient IT operations.

Artificial intelligence is changing the way modern systems are built—and how teams are expected to and operate them. But as AI-driven complexity grows, so too does the need for deep, reliable, and fast visibility into what’s really happening inside our. In this timely and thought-provoking session, Christine Yen, CEO and Co-founder of Honeycomb, explores how practices must evolve to keep pace with.

RSAC is always a good pulse check on where the security world is headed — and this spring was no different. Join in as we reminisce and talk about the trends that are shaping IT and Security.