Operations | Monitoring | ITSM | DevOps | Cloud

Onboarding to Cortex has never been easier. In this video, discover how Cortex and Magellan, our AI-powered data engine, make it possible to go from a blank slate to a fully functional internal developer portal in just minutes, not months. What you’ll learn in this video: With Cortex, you can skip manual setup and start exploring your connected engineering ecosystem immediately. From day one, you’ll have visibility into services, ownership, and metrics, empowering your teams to drive standards and deliver value faster.

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In the eighth episode of Masterclass 2025, learn to integrate ServiceDesk Plus with third-party applications used for IT infrastructure management to enhance your service desk operations. We'll showcase how to promote effective communication and collaboration using Microsoft Teams, run intelligent ticket operations using Microsoft Copilot, manage and track technician availability through Microsoft Calendar, and perform quick ticketing actions using actionable messages within Microsoft Outlook.

Ivanti introduces its Neurons for ITSM and LLB 25.4 release, detailing the pilot program and documentation. The roadmap for 2024 and 2025 emphasizes user experience and integration improvements. Enhancements include modernization based on customer feedback, AI features for analyst productivity, and integration updates like NID and app-based registrations. Collaboration tools see updates in native chat and Microsoft Teams, alongside performance and security enhancements.

Thinking about a DIY SD-WAN? Before you do, consider the hidden costs: 24/7 operational overhead, evolving security threats, and complex compliance regulations. In this clip, our experts break down why many enterprises are choosing managed SD-WAN services to avoid these pitfalls and focus on innovation instead of firefighting. Is your network truly secure and scalable?

Product Manager Paul Evans joins 10.0 week to reveal how IT teams can take control of devices with macOS disk encryption and policy-based FileVault management. These updates allow you to make security and compliance seamlessly fit into your workflows.

Good reporting starts with the right data — and with Clarity’s Out-of-the-Box Data, the heavy lifting is already done. This hands-on simulation gives you an inside look at Clarity’s built-in data features within the Reporting Workspace. Learn how to use preconfigured data to accelerate reporting, ensure governance, and drive faster insights. Whether you’re new to Clarity or looking to improve reporting efficiency, this video will show you how to build smarter, more reliable reports — without starting from scratch.

This video explains how to configure base image identification for your container image scans, so that vulnerabilities originating from the base image are detected and labeled appropriately.

This video details about the base image approval mechanism in Harness STO.

Join us for this month's update on Runbook Automation and Rundeck! Jake and Forrest will take us through what's new, what's improved, and what's coming up.