Operations | Monitoring | ITSM | DevOps | Cloud

It has been seen several times that. When a customer raises an issue. Several technicians are working on the same problem. As a result, duplication of work occurs, and efficiency suffers. To avoid this type of problem, help where software is utilized. As it keeps updating the status in real-time and provides each problem with a unique identity number. Whenever the technician works on the same problem it alerts the member that the other technician is looking into it.

Some would say, it’s “just” a release. We say it’s revolutionary. Never seen before. One of a kind. Exceptional. Why, you wonder? Because we have reinvented monitoring.

Organizations today are pressured to keep their IT applications and infrastructure up and running and minimize their downtime. While this has always been a critical goal, it’s become harder to achieve with modern architectures, such as microservices, containerization, edge computing, hybrid-cloud deployments and the newer development methods such as agile DevOps techniques.

Amazon Web Services (AWS) offers Cost Categories and tagging to help its customers track cloud usage and associated costs. But AWS customers still struggled to connect cloud costs with the products or people who build them despite endless tagging and defining Cost Categories. So, AWS announced Split Charges. This post walks you through what AWS Split Charges are, how they're configured, and how Split Charge rules work.

Depending if you are in the Northern Hemisphere, Spring is upon us. We have been busy at Shipa democratizing developer experience for all and making Kubernetes an afterthought. Grateful for all the community and customer feedback helping us make Shipa better. If you have an idea, check out our new Idea Portal where you can your own ideas. Let’s take a look at what we have delivered in the last pair of sprints.

In the realm of employee experience and company culture, there’s no term more ubiquitous than work-life balance. It’s what every job candidate wants and every business promises. But in the years since work-life balance became a ubiquitous selling point, the workplace has changed drastically, and a new concept is starting to supplant work-life balance: work-life integration. The pandemic and coinciding shifts to remote and hybrid work have spurred a deluge of new approaches to working.

Recently, a Remote Code Execution vulnerability was discovered in the Java Spring Core library. This vulnerability allows attackers to execute arbitrary code on affected systems. You can find more information on that vulnerability in the announcement on the Spring Blog. While HAProxy Enterprise, HAProxy ALOHA, and other products within the HAProxy Technologies portfolio are not impacted by this (they do not use the Spring Core library at all), you can use our products to mitigate the attack.

Managing the complexities of today’s cloud native infrastructure has resulted in the increased need for observability. As cloud adoption continues to grow, the need to deliver a better customer experience, scale efficiently and increase momentum on innovation has never been more important. For many organizations to carry out these principles, two technologies are helping organizations deliver on these goals faster: Monitoring-as-Code and Infrastructure-as-Code.