Operations | Monitoring | ITSM | DevOps | Cloud

Earlier this year Gartner published a report discussing OpenTelemetry and its place in enhancing Application Performance Monitoring (APM).

Beginning at 8:44 UTC (4:44am EDT) on July 8, 2022, Canadian telecommunications giant Rogers Communications suffered a catastrophic outage taking down nearly all services for its 11 million customers in what is arguably the largest internet outage in Canadian history. Internet services began to return after 15 hours of downtime and were still being restored throughout the following day.

By now, almost everyone is familiar with cloud computing in one form or another. Throughout the 2010s, the concept of cloud computing evolved within the software industry, then worked its way into everyday life as a universal household term. Somewhat less familiar is the concept of edge computing. The genesis of the “edge” dates to the first content delivery networks in the 1990s. Since then, the edge concept has primarily been the domain of network engineers.

GraphQL has replaced REST since its debut in 2015 and has gained popularity. It provides the flexibility frontend developers have longed for. The days of begging with backend developers for single-purpose endpoints are over. Now, a query can provide all the necessary data and request it at once, theoretically reducing latency by a significant amount. Everything was much easier with REST, especially monitoring.

Rack diagrams, also known as rack elevations, are visual representations of the IT equipment in a server rack. They are used to track and manage what assets are in each rack and which U position they are in. Rack diagrams are very useful and commonly used for data center asset management and capacity planning. The information rack diagrams provide allow you to know what equipment you have, where you have space to deploy more, and can improve the troubleshooting process.

Kelverion have released a new version of our Integration Pack for Microsoft Azure Active Directory. This new release is a complete rewrite of our Integration Pack because Microsoft have depreciated the underlying API we have been using. This means this release is a breaking update, any Runbooks built against an earlier version of the Integration Pack may cease to operate when you upgrade to this new version.

We’ve just released Avantra 21.11.6 and as Product Manager for Avantra, I get the opportunity to showcase some of the awesome new features we’ve managed to fit in this release. For Avantra 21.11.6, we’re continuing to focus on our Automation engine as well as squashing a few bugs and a couple of non-automation related features too.

AWS Transit Gateway is a service that makes it easy to connect multiple Amazon Virtual Private Clouds (VPCs), AWS accounts, AWS Regions, and on-premises networks together through a central hub. For AWS customers operating at global scale with many accounts and VPCs, AWS Transit Gateway greatly simplifies AWS networking architecture by eliminating the need to manage complex peering relationships and massive route tables.