Operations | Monitoring | ITSM | DevOps | Cloud

Seven Critical Capabilities to Look for in an AIOps Tool

In 2017, McAfee found that an average enterprise uses 464 custom applications. A large enterprise — a company with over 50,000 employees — uses 788 custom apps! The more applications you have, the more complex your application environment is. This means that you are more susceptible to outages. So, the tolerance for downtime is impossibly low. Mission-critical applications must be available at all times.

The Persistent Threat of Downtime in Banking and How to Solve it

At 8:54 pm on November 1, 2020, a customer of HDFC bank complained on Twitter that the bank’s services like internet banking and ATMs were down. More customers started raising similar issues over the next couple of hours, saying that UPI, credit card, and debit card transactions weren’t working either. Finally, at 11:55 pm, the bank confirmed that one of their data centers faced an outage. “Restoration shouldn’t take long,” they promised.

Strengthen Your Cloud Ops with Preventive Healing

The cloud is driving enterprise digital transformation. Gartner predicts that by 2026, public cloud spending will exceed 45% of all enterprise IT spending, a 2.5x growth from 2021. Enterprises globally are accelerating application modernization, embracing the cloud. This is giving rise to a few key trends. Software-as-a-Service (SaaS) adoption is on the rise. So, organizations are using applications whose implementation/infrastructure they have little or no control over.

Can A Cloud Managed Service Provider Turn Your Digital Transformation Dream Into A Reality?

The cloud has changed the world of IT — including IT services. In particular, it has enabled companies to dramatically decrease the amount of infrastructure they manage on-premises — reducing their need to use outside IT services to help them purchase, set up and maintain this infrastructure.

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The HTTP/2 Landscape in 2021

When the internet first came into existence in 1983, its communication channels didn't exist, and it was just operational enough to be used for research purposes. In 1989, Tim Berners-Lee had the idea to develop a system for the internet using TCP/IP protocols. That public project at CERN introduced HTTP, HTML, World Wide Web (WWW), and a client-server as communication mechanisms. In this post, you'll learn how HTTP protocol works and how new versions brought it to where we are now, with the widely used HTTP/2 in 2021.

Making Artificial Intelligence Real

“We need to be an AI-enabled company.” Replace the “AI” with any technology from history and this comment becomes a common refrain across businesses lured by the promises of new technology and fueled by FOMO (a fear of missing out). As enterprise strategists and former CXOs who have lived through many “technology is the solution, now what was the problem?” conversations, we talk extensively about this issue.

Monitoring network security with Aruba Clearpass, Grafana and Graphite

In this article, we will explore why it is imperative to constantly monitor network security metrics, what Aruba Clearpass is, and how it helps us manage network security. Then we will look at what Graphite and Grafana are and how to analyze metrics with their help. Finally, we will learn how MetricFire can make it easier for us to work with Graphite and Grafana.

AWS CloudWatch Alarms - A Startup Guide

While more businesses are moving their apps to the cloud, they must also ensure that cloud-based services such as Amazon Web Services (AWS) and other resources remain available. So, how can you make sure these cloud services aren't turned off? You can accomplish this using a tool like Amazon CloudWatch, which monitors applications. What is AWS CloudWatch will be the subject of this article.

3 Ways Ops Teams Benefit From LM Logs

Sifting through logs in real-time or post-mortem to pinpoint the problem can take hours – and is often like trying to find the needle in the alert/log haystack. Further, keeping the troubleshooting process efficient can be a challenge due to context switching and relying on manual interpretation of events and technology-specific knowledge.