Language used across the high technology ecosystem is dynamic to say the least. Nowhere else can you find a mixture of technical jargon seamlessly intertwined with references from science fiction, mythology, pop-culture, literature, and more. While this makes conversations heard across technical environments colorful and engaging, it also makes communications allegorical and metaphorical— opening them to variable interpretation.

Oracle OpenWorld kicks off this week in San Francisco so I thought this would be a great time to provide an overview of how PagerDuty integrates with Oracle Cloud to help teams add real-time operations to their cloud management.

Mean Time To Response (MTTR) measures how long it takes a first responder to acknowledge an incident since it has occurred. There’s a lot of talk on minimizing MTTR. But take a look at the following data set. Which scenario do you prefer?

Offsite meetings can be great for getting things done. Being out of the office can clear the cobwebs, break down barriers, and lead to real breakthroughs. At BigPanda, the marketing team has started experimenting with how we run offsites, with the aim of trying to find a “secret sauce” that leads to success – maximizing both team building and task execution that we tackle in our offsites.

Emails are one of the most popular notification methods of Opsgenie when reaching out to your users. Now, you can create Email Templates which represent your company’s style and streamline communication processes! Email Templates are available for the emails sent out for Mass Notifications and Stakeholder Notifications, and you can customize of the content of the emails depending on your needs.

Announcing the following integrations: BMC Remedy OnDemand

Although the main focus of StatusHub is incident communication, it compliments each 5 activities of Incident Management: Identification, Categorization, Prioritization, Response and Communication with the user community through the life of the incident.

IT operations teams have some of the most stressful jobs in IT. Keeping data centers online, servers running, enterprise systems functioning, and applications performing — all while responding to incidents and requests is hard work. While there are monitoring systems in place to provide visibility and change management practices give IT some control over the network and environment, IT operations teams constantly feel like they are fighting a losing battle.

CHICAGO, Oct. 9, 2018 /PRNewswire/ — Illinois-based digital operations management and real-time collaboration platform AlertOps, announces a renewed focus on Enterprises in the IT Operations Management, DevOps, and SecOps spaces. CIOs and IT leaders need vendors that can merge technology and business scenarios to solve complex collaboration and communication problems.

When an incident occurs, do you shudder when either you or your team proceed to open multiple browser tabs for each of your monitoring tools? This is the picture painted by the “swivel-chair” effect, context-switching between tools to gather information needed to determine a path of resolution.