Operations | Monitoring | ITSM | DevOps | Cloud

In the first post of this series, we covered the general idea and benefits of model-driven observability with Juju, but did not dive deep into the idea of contextualization and how it makes observability more actionable. In this post we start addressing what contextualization means in model-driven observability, starting from adding Juju topology metadata added to telemetry, and how that improves the processing and querying the telemetry for charmed applications.

Companies are always looking for transparency and visibility when it comes to monitoring, but as monitoring requirements and methods evolve, it’s not always easy to keep up. That’s why Opsdis, an observability consulting company based in Göteborg, Sweden, was founded. The firm focuses solely on helping clients implement systems for monitoring and metrics so they can keep up with the ever-expanding world of cloud computing and containerized environments.

Inevitably, in the lifetime of a service or application, developers, DevOps, and SREs will need to investigate the cause of latency. Usually you will start by determining whether it is the application or the underlying infrastructure causing the latency. You have to look for signals that indicate the performance of those resources when the issue occured.

We launched the Stanza log agent just over one year ago. Stanza is the result of an uncompromising stance on performance, processing, and configurability for log telemetry. It took mere days for friends and colleagues in the space to raise the obvious objection – there are already so many logging agents, so why spend time on a *new* one? We also heard from competitors who had a snarkier take…

You may have come across the word "nameserver" if you maintain your own website. You may, however, have no true idea of what one is or how it works. Knowing a little about the “nameserver” concept can help you manage your website. Simply said, nameservers help browsers in establishing links between URLs and websites. They're essential since we'd have to memorize IP addresses to visit websites if we didn't have them.

Over the last 15-plus years, the Payment Card Industry Data Security Standard – a.k.a. PCI DSS – has endured as the bellwether of IT security standards. For today’s e-commerce vendors and cloud centric retailers, maintaining alignment with “PCI” remains as relevant as ever, especially given the continued proliferation of threats and diversity of cloud and hybrid environments.

Maintenance of your incident management practice is as important as creation - find out what you can do to keep your engineering organization strong and consistent year over year.

Virtualization has been with us since the 1960s. In computer science terms, it is about as old as the hills. Yet this old-school idea has never been more relevant. We all know hardware is expensive. Despite the cost, many businesses squander their precious processing power. All too often, a “one server, one purpose” mindset leads IT departments to waste server capacity. With virtualization, we leave this myopic view of server management in the dust.

You’ve seen the movie. You know the scene. There’s a diabolical criminal on the loose, a city in fear—and one obsessed investigator in dogged pursuit of justice. Her eyes are bloodshot from too many sleepless nights, too much caffeine, and too many cigarettes. She paces frantically in a windowless room. On the wall is a corkboard festooned with maps, notes, and pictures, and a web of red string is woven haphazardly across a clutter of seemingly unrelated clues.