Operations | Monitoring | ITSM | DevOps | Cloud

Streamline incident response on a unified platform

Incident response is at the heart of great, or terrible, user experience. However, while tools have evolved, challenges – especially faced by L1 agents – still exist. The solution isn’t about getting more tools. It’s about establishing a unified platform across the IT service desk and the IT Operations teams that empowers L1 agents to collaborate across silos with L2 agents, subject matter experts, and DevOps personnel.

What Is Stocktaking? Major Difference Between Stocktaking & Stockchecking.

In hypermarkets, supermarkets, grocery stores, retail shops, etc. Everyone knows that there is a huge amount of inventory available for customers to purchase. It is important to keep track of inventory and goods available belonging to good quality. Most importantly inventory is sold while it is in good condition and valid as well. However, it becomes hectic and labor-intensive because these places are inventory intensive. This is where stocktaking and stock checking come into play.

What To Look For In A Cloud Cost Tool: Must-Haves And Red Flags

When you’re already strapped for time and bogged down by cloud bills that seem higher than they should be, you may not be inclined to devote months to researching the best cloud cost tools. And unless you’ve used a cost tool before, you may have no idea where to start. What happens if you use multiple cloud providers? Is one payment scheme better than another? And what do you do if your company hasn’t stayed on top of tagging?

How to Make Sure You're Prepared for a Software Audit

That big software audit you’ve been dreading? Yeah, it’s coming, it’s real, and it’s sooner than you think. But why, oh why, do we even have to face these in-depth software inspections in the first place? How hard can it be for them to just take your word that every software license on your system is perfectly up-to-date? As you probably know, that’s not how things work with audit management.

ServiceNow Strategic Portfolio Management wins Digital Innovation Award

I’m excited to announce that ServiceNow® Strategic Portfolio Management (SPM) is the winner of the Ventana Research 15th Annual Digital Innovation Awards in the category of Digital Business. The award for Digital Business recognizes a trailblazing vendor that delivers innovation in applications and technologies for work management, as well as numerous other business areas. But it goes beyond that.

Generating Secure Passwords for your Linux Server

Having a strong password is necessary to protect our information from being accessible by others. A strong password should be difficult to be identified, guess or decrypt by the attackers. Mostly, while entering passwords, we will be prompted to enter the upper case and lowercase letters along with numbers and special characters. But thinking of a new password every time is very difficult and most people end up repeating the same password for every website and application they use.