Operations | Monitoring | ITSM | DevOps | Cloud

BIG Changes to Windows Feature Updates

It is safe to say that anyone responsible for patch management will have had their fair share of issues with Windows Feature Updates over the years. These updates have amounted to new operating systems versions being released up to twice a year, and needless to say, could be huge in size—ranging anywhere from 3GB to 6GB. This resulted in not only long download times, but also lengthy install times—anywhere from one to two hours—that required multiple reboots to complete.

Using SOC-as-a-Service to Bridge the Cybersecurity Talent Gap

As the cyberthreat landscape is getting more sophisticated, the need for skilled cybersecurity professionals is also rising. The recent 2022 (ISC)2 Cybersecurity Workforce Study revealed that, in the past year, the cybersecurity workforce gap (the difference between the number of security professionals required and the number of suitably qualified people in the marketplace) has grown more than twice as much as the number of actual cybersecurity workforce hired, with a 26.2% year-on-year increase.

Your MSP growth habit for February: focus on social proof

Last month, I introduced a new blog series for 2023 that aims to focus on how we can do a better job of making our New Year resolutions stick. Why do so many resolutions fail? Because we attempt to do too much, too quickly. We place too much pressure on ourselves to change EVERYTHING we don’t like, which can then become overwhelming to manage and keep up with.

Be ransomware ready with cloud-first DPaaS

Did you know that your choice of a data protection solution can not only help you recover from cyber-attacks, but can also reduce your vulnerability to those attacks? By storing your primary backups safely off the local network, and choosing a remotely hosted SaaS data protection application, two critical attack vectors will be safely out of the reach of ransomware.

12 new habits to target for MSP growth in 2023

Happy New Year! I hope everyone had a wonderful and relaxing holiday season. I can’t believe it is January and the start of another brand-new year. Best intentions are at their peak this time of the year as we want to focus on improving certain aspects of our professional and personal lives. Like many people, I set resolutions every January, but usually find by mid-February they are but a distant memory.

How to remove bloatware from your customers' PCs

I recently delivered an N-able N-central Bootcamp called 15 things you can (and should) automate, shortly after that I also delivered another bootcamp called 15 MORE things you can (and should) automate. After doing a little prep for the second on, this reminded me of a particular automation policy we have in the Automation Cookbook that allows you to remove Bloatware from your customers’/end users’ computers.

5 ways to help grow your MSP business this new year

January has always been a time when we look back at the previous year and ask ourselves ‘What could I have done differently?’. This can often then lead us on to setting some new year’s resolutions, which we hope will make the coming year much better. Sadly, for many of us these have fallen by the wayside come February.