Sony Interactive Entertainment (SIE) is a multinational video game and digital entertainment company owned by global conglomerate Sony. SIE primarily operates the PlayStation brand of video game consoles and products.
A sysadmin in the high performance computing world since 2008, Wilfried Roset is now working with the open source databases and observability environment at OVHcloud. He leads a team focused on building industrialized, resilient, and efficient solutions. For nearly two decades, OVHcloud has been a leader in cloud hosting and has been Europe’s largest provider since 2011. To serve our 1.4 million customers globally, we need a reliable and scalable observability platform.
New York, May 4, 2023 – 2bcloud, a leading next-generation multi-cloud managed service provider for tech companies on their cloud journey, today announced that Nucleus Security, a leader in risk-based vulnerability management and process automation, has adopted its cloud services to meet the company’s strong growth while delivering cost savings to its AWS customers.
The FDNY EMS Command responds to more than 4,000 calls per day. They range from car accidents to building fires to cats stuck in trees, and responses vary accordingly. Sometimes they might take hours, sometimes they take just a few minutes. With such unpredictable conditions, the FDNY focuses on improving what they call “response time.” That’s the amount of time between a 911 call being made and emergency responders arriving on the scene. This might sound familiar.
Eliminating errors and streamlining the incident management process are top priorities for many ITOps, NOC, SRE, and DevOps teams. With organizations using multiple tools in their IT stack, manually finding the right information at the right time becomes crucial during incident triage. By automating tasks and workflows, businesses can eliminate manual tasks that are time-consuming, repetitive, and prone to mistakes.
Catastrophic failures — such as a security breach or a complete outage leading to an unavailable product or service — are classified as Sev0 incidents. On a severity scale of 1–3, Sev0 is dire. It brings business to a complete standstill and may lead to loss of revenue and a damaged reputation. A Sev0 incident usually has no quick workaround; it requires a coordinated effort beyond the engineering team to diagnose, correct, and manage.
We are proud of our many customers and users around the globe that trust Icinga for critical IT infrastructure monitoring. That´s why we´re now showcasing some of these enterprises with their Success stories. It´s stories from companies or organizations just like yours, of any size and different kinds of industries. Some of them are our long-standing customers, others have just recently profited from migrating from another solution to Icinga.
Imagine being one of the world’s largest banking institutions and experiencing a critical severity security incident that affects millions of customers and billions of dollars. Now imagine it takes 20 minutes from the first notification to log a response and track down all relevant information from a variety of global systems just to understand the context and nature of the incident.
