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AI + PSTN = Changing the UC Landscape

While last month’s Enterprise Connect 2024 (EC24) show seemed a bit light in terms of headline news, it did offer one high impact storyline around the integration of AI services with the PSTN. EC24 showcased the addition of AI services, including transcription and meeting minutes, to PSTN call using popular UC services (Teams, Zoom, Webex, Ring Central). While these have been in place for conference calls for almost a year, AI for one-to-one calls via the PSTN is new in 2024.

Insights From SolarWinds Day: A Trusted Vision for Government IT

Innovative cybersecurity measures play a crucial role in safeguarding digital assets and critical infrastructure in an increasingly interconnected world. At SolarWinds, we’re passionate about understanding evolving cyber risks and committed to the public-private partnerships needed to combat threats.

RDS Cost Optimization: A Deep Dive Into Reducing Costs

AWS’ Relational Database Service (RDS) is a pivotal component for businesses leveraging cloud technology for their database management needs. RDS simplifies a relational database’s setup, operation, and scaling, offering cost-efficiency while automating time-consuming administration tasks like hardware provisioning, database setup, patching, and backups. However, despite its benefits, navigating the cost structure of RDS to ensure efficient spending can be a complex task.

SharePoint Document Retention

Document retention is a critical component of modern data governance, requiring meticulous strategy and precise execution. In today’s digital age, businesses are inundated with vast quantities of data, making effective document management not just advisable but essential. This is particularly true when considering the legal and compliance obligations that organizations must navigate.

Navigating Azure Data Transfer Costs: A Comprehensive Guide

As businesses increasingly migrate to the cloud, understanding the intersections of data transfer expenses is very important. In this article, we’ll break down what Azure Data Transfer Costs entail, explore various types of data transfers, explore Azure Bandwidth pricing, identify the possible factors influencing data transfer costs, and some strategies for optimizing expenses.

How NetOps by Broadcom Delivers Real-World Benefits at FIS

When it comes to gauging the success of our solutions, there’s one critical yardstick: the value that customers realize in their implementations. While we can tout all our solution’s leading innovations and features, the reality is that they don’t mean much if they don’t actually help our customers in the real world.

Delivering Value in IT and Security with Stagnant Budgets

In a recent live stream, Jackie McGuire and I looked into a crucial topic that many IT and security teams face: delivering value in your organization without budget increases. In this age where technology underpins every facet of business, how can teams maximize their impact with finite resources?

What's new in on-call best practice?

Already a quarter of the way into 2024, we’re seeing a lot of shake-up in on-call best practices. We’re excited to see AI in the mix, but we’re also seeing a renewed focus on existing and neglected best practices. Some current topics in on-call best practices include: In this article, we’ll review some best practices and explore the 2024 trends.

Observable systems with wide events

Oh, I didn't see you there. Hi, I'm Kevin, a developer here at Honeybadger. I've worked for the last year or so developing Honeybadger Insights, our new logging and observability platform. Let's peek into some of the design decisions and philosophy behind the product. In modern software development, the hunt for observable systems has traditionally revolved around the holy trinity of logs, metrics, and traces.