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4 top takeaways from Knowledge 2025

Knowledge 2025 was an event for the history books: three days of exciting keynotes, informative panels, and collaborative breakout sessions that brought together 25,000 ServiceNow customers, partners, investors, and developers. From the keynote stage to the expo floor, we showed the world how ServiceNow puts AI to work for people—in every corner of business. In addition to big announcements shared in the opening keynote, here are four top takeaways from Knowledge.

Getting started with ServiceNow dashboards

ServiceNow is a cloud-based platform that streamlines IT service management, operations, and various business workflows across organizations. Dashboards in ServiceNow can play a valuable role by offering a clear view of key metrics, trends, and performance indicators. While there are dashboards locally in ServiceNow portal, they often fail to provide a fuller picture of the impact of the incidents in context with other key metrics from external tools.

Robocalls Aren't Going Away - But the FCC Is Taking Aim at a Big Vulnerability

If you've ever received a call that looked like it was from your bank or, worse, a family member, but turned out to be a scam, you're not alone. These spoofed calls continue to be a huge headache, not just for everyday people but for businesses, phone carriers, and regulators too. The good news? The FCC is stepping up again. Last week, the Federal Communications Commission released a new Notice of Proposed Rulemaking (NPRM) to close a serious gap in our defense against robocalls: non-IP networks.

How to Deal with a Surge in Orders

Congratulations, your business has hit the big time, and customers are clamoring for your products faster than you can say "add to cart." A surge in orders is every entrepreneur's dream, until you realise your warehouse looks like a tornado hit a shipping crate factory. Don't worry, here's a simple guide to help you ride the wave of demand without capsizing your operation.

Growth Strategies for SaaS Startups to Succeed in Global Markets

The Software-as-a-Service (SaaS) market out there is huge. It's forecasted to hit $700 billion by 2030. That's substantial growth. The sheer size of this expanding market naturally means more players are jumping in. Your SaaS startup deserves a slice of that international pie. Expanding globally isn't as easy as it may seem, however. Many founders trip up due to premature scaling or mistakenly believing that what worked wonders stateside will magically replicate success everywhere else.

The Impact of AI on Travel Photography: A New Era of Capturing Moments

After the arrival of AI, the entire scene shifted from upside down. When it comes to capturing the essence of the world's beauty and culture, travel photography is something you need. No matter if you are enjoying a gorgeous beach, hiking in the beautiful mountains or visiting the best sites of the city, getting access to photography will allow you to capture a lot of fun and adventurous memories. Ranging from the innovative technologies to all sorts of possibles, everything is changed with Artificial Intelligence (AI).

What Does It Take to Build a Tech-Ready Skillset in 2025?

Between AI-augmented threat vectors, compliance regulations that read like legal thrillers, and the rise of everything-as-code, staying relevant in tech now means actively evolving. So, what does it really take to be tech-ready in 2025? Whether you're deep in IT operations, navigating DevOps pipelines, or wrangling compliance frameworks, there's a clear shift: employers aren't just hiring for knowledge-they're hiring for adaptability, cross-disciplinary fluency, and up-to-date certifications that prove more than just test-taking skills.

Bitcoin Gains Amid Recession Risks

The first quarter of 2025 has just ended on a mixed note for the U.S. economy, marked by a contraction of 0.3%. This unexpected dip has reignited fears of a possible return to recession. It may have caught many off guard, but this economic turbulence has created an opportunity for alternative assets, including cryptocurrencies, and their undisputed king, Bitcoin.

Debug Logs and Analyze Trends with Log Data Rehydration

Everyone in your organization needs logs to perform the critical functions of their job. Developers need them to debug their applications, security engineers need them to respond to incidents, and support engineers need them to help customers troubleshoot issues. These various use cases create general requirements for enriched log data, often including accessing insights from outside typical retention windows.

Sensitive Action Log in Redgate Monitor Enterprise

I’m excited to announce a new capability in Redgate Monitor Enterprise: the Sensitive Action Log. As infrastructure becomes more complex, it’s more critical than ever to maintain control over how your monitoring environment is configured and accessed. Whether you’re responding to internal compliance policies, preparing for audits, or simply tightening operational security, it’s key to understand who did what, when.