Operations | Monitoring | ITSM | DevOps | Cloud

Transition Jira issues on merge

Developers understand the importance of keeping their team up to date on work and use many of the integrations between Bitbucket Cloud and Jira like smart commits and automation triggers to do so automatically. However there may be times where there are nuances or uncommon situations when merging a pull request that aren't covered by existing automation rules – sometimes there are multiple pull requests, or sometimes merging means you're now in 'Done' and other times you're in 'Releasing'.

Protecting Patient Data Through Strict Access Rights Management

The healthcare ecosystem is complex, and the diversity of the different departments and devices results in a multifaceted IT infrastructure that can be hard to manage. With increasing digitalization, healthcare institutions are also at increased risk of becoming victims of viruses, Trojans, and myriad other cyberattacks. The goal is usually to access the confidential data in the patient file for either financial purposes or malicious intent or damage the critical infrastructure itself.

Ivanti Neurons Workspace: Deliver Faster Resolutions Without Disrupting Your Customers

When was the last time an IT conversation reminded you of the movie “Casablanca”? That happened to me recently when I was talking with another IT professional about Ivanti Neurons. We discussed how Ivanti Neurons will make life easier for IT by delivering more self-servicing, self-healing and self-securing experiences.

Measuring Employee Experience

In today’s tip of the day, we’ll look at the importance of measuring employee experience (EX) and the specific challenges of doing so with an all-remote workforce. In the video, I’ll walk you through how to look at your employees’ SaaS performance using Catchpoint’s dashboard, so you can see the level of detail available to you with Catchpoint’s endpoint monitoring solution.

3 Takeaways From SaaStr Summit: Transformation, Opportunity, and Social Responsibility

At this year’s SaaStr Summit: Enterprise, our CEO Jennifer Tejada talked about why digital acceleration has been one of the positives to come out of the COVID-19 crisis, and why this time for change shouldn’t be wasted. Here are three key takeaways that she shared. The crisis, as Jenn explained, is accelerating permanent change in the role of the CEO.

3 Reasons Why It's a Bad Idea to Buy Site Monitoring from Your Web Host

For baseball pitchers, the two most glorious words in the English language are “perfect game.” For actors, it’s “Oscar win” (forget all that nonsense about how “it’s an honor just to be nominated.”). For school-aged kids, it’s “snow day.” And for businesses, of course, it’s “captive audience.” Indeed, it doesn’t matter how compelling or clever a marketing and advertising campaign might be.

Jaeger Turns Five: A Tribute to Project Contributors

August 3rd, 2015 was the date of the first commit in the internal Jaeger repository at Uber. Technically, the true birthday of the project was probably a week or so earlier, because while I was prototyping the collector service we went through a number of project names, some of them rather embarrassing to name here, and the real first commits happened in a differently named repository.

Set up the AdGuard Home Ubuntu Appliance

Block ads and trackers, and regain full control of your network. The AdGuard Home Ubuntu Appliance is an easy way for anyone to shield their WiFi network, and all the devices in their home from hackers and prying eyes online. In this post, we discuss what AdGuard Home is, some of the benefits and features of using the appliance, and how you can get started.

Upping the Auditing Game for Correlation Searches Within Enterprise Security - Part 1: The Basics

One question I get asked frequently is “how can I get deeper insight and audit correlation searches running inside my environment?” The first step in understanding our correlation searches, is creating a baseline of what is expected and identify what is currently enabled and running today. Content Management inside Splunk Enterprise Security is a quick way to filter on what is enabled (and it’s built into the UI and works out of the box).

Identifying and Resolving a Kafka Issue With AppSignal

Last week, we had an issue with one of our Kafka brokers. Don’t worry, it didn’t impact any customers. When monitoring things closely, you can often solve things before they impact a customer ;-). In today’s post, I’ll show you how we use AppSignal to dogfood our own issues. I’ll go through how we monitor the non-Ruby part of our stack and how we used AppSignal to detect and resolve the issue.