Operations | Monitoring | ITSM | DevOps | Cloud

2020 has definitely been new, different, strange, unpredictable, and more. With new normal becoming a buzzword, adapting and surviving through these challenging times has been quite a task. We, at Site24x7, prioritized the safety of our employees, their families, and all our customers and business associates at the outbreak of the coronavirus (COVID-19). At the same time, customer queries and their feature requests were handled to manage the sudden surges in demand for existing and new features.

Heroku was developed by James Lindenbaum, Adam Wiggins and Orion Henry to provide services, workflows and polyglot support to enhance developer productivity. Heroku is a container-based cloud Platform as a Service (PAAS). With Heroku, developers can deploy, manage and scale modern applications. Initially, Heroku supported only Ruby but later it added support for Java, Node.js, Python, PHP etc.

Picture this scenario - the final SQL 2008 server is decommissioned and all replacement SQL servers are monitored using the SQL version agnostic MP - finally! But, before cracking open the bubbly, you will want to pull out the MPs relating to SQL 2008 from SCOM. Easy…? Just delete them from the console… wrong!

When you’re troubleshooting an app or a deployment, every second counts! Cloud Logging helps you troubleshoot by aggregating logs from across Google Cloud, on-premises or other clouds, indexing, aggregating logs into metrics, scanning for unique errors with Error Reporting and making logs available for search, all in less than a minute. And now, we’ve built two new features for streaming logs to give you even fresher insights from your logs data.

Amazon DocumentDB is a managed MongoDB-compatible database service provided by AWS. It provides the database in clusters, with multiple instances, for high-availablity. To help with cost-reduction strategies, AWS allows DocumentDB clusters to be stopped and restarted. While the cluster is stopped, you’re not charged. So it’s a great candidate to shut off overnight and on weekends if it’s not needed.

We created the Elastic Contributor Program to encourage knowledge sharing in our community and to recognize and reward the hard work of our awesome contributors. There are six different contribution types accepted in the program: event organization, presentation, written content, video, translation, and code. In this blog post, we’ll cover how to contribute code in the many free and open projects that Elastic maintains.

Managed service providers (MSPs) require automation, so they can deliver fast, efficient IT services that meet customer expectations. But, MSP automation can be difficult — and the longer it takes an MSP to automate IT service management (ITSM), the further it falls behind its competitors. Today’s MSPs face several challenges relative to automation, including: 1. Complex Scripting Language IT technicians may need to learn a complex scripting language to leverage an ITSM platform.

The new year is all about fresh starts, and certainly all of us need that. Still, it's useful to look back and review the events of the previous year. Here are some highlights of OpsRamp's company and product news in 2020.

From store shutdown to temporary closure and limited occupancy for non-essential retail businesses, 2020 was filled with many disappointments. America’s stores were in rough shape even before the pandemic, but COVID-19 has significantly compounded the challenging retail landscape, leaving behind businesses that could not adapt to the abrupt change in the operating environment.

With almost every blog you read about monitoring, troubleshooting, or more recently, the observability of modern application stacks, you’ve probably read a statement saying that complexity is growing as a demand for more elasticity increases which makes management of these applications increasingly difficult. This blog will be no exception, but there’s a good reason for that: we just enabled the first Sumo Logic customers with powerful new tools to tackle these exact challenges.