Operations | Monitoring | ITSM | DevOps | Cloud

Grow your MSP business without straining your staff

Our previous blog {LINK} explained how managing Microsoft Teams for enterprise clients can be a powerful way to grow your MSP business and boost managed service revenues. But seizing that opportunity requires capacity. For MSPs with tight margins and already maxed-out support analysts, delivering enhanced, high-value Teams services may seem out of reach.
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Monitoring Cloud Foundry in SAP Business Technology Platform (BTP)

Cloud Foundry is possibly the most popular environment on SAP Business Technology Platform. When customers build applications with the SAP Cloud Application Programming (CAP) framework to extend SAP S/4HANA solutions and achieve a clean core, they typically deploy using Cloud Foundry. After the applications on Cloud Foundry go into productive use, they become business critical and that creates a need for observability in those applications and the platform. Monitoring of Cloud Foundry is now an essential requirement of SAP operations teams.
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Incident Management Team: Roles, Structure & Best Practices

Businesses must always be prepared to handle unexpected disruptions. Whether it's a cybersecurity breach, a system outage, or a natural disaster, an efficient Incident Management Team is crucial for minimizing damage and restoring normal operations quickly. This specialized team ensures that incidents are identified, assessed, and resolved in a structured and efficient manner, safeguarding business continuity and customer trust.
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What Is Environment as Code (EaaC)?

If you're familiar with Infrastructure as Code (IaC), you already know how defining your infrastructure in declarative files can streamline deployments, reduce errors, and foster reproducibility. Environment as Code (EaaC) takes this concept further. Instead of just defining virtual machines, networks, and storage, EaaC encapsulates the entire environment-including services, configurations, and dependencies-so you can spin up, manage, and tear down complete environments easily. Think of EaaC as the next level of IaC.
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How to Quickly Analyze CloudFront Cloud Logs in Amazon S3

Content delivery networks (CDNs) such as Amazon CloudFront generate a flood of log files. In today's world where your customers are all around the globe, it's important to make sure that your websites' application assets are as close to the users as possible.

Migrate to SCOM 2025: A Seamless Transition for Enhanced Monitoring

Are you ready for the next evolution of System Center Operations Manager (SCOM)? Microsoft launched SCOM 2025 in November last year, bringing new enhancements and improved capabilities. To help you navigate the transition smoothly, we’re hosting an exclusive webinar where our experts will walk you through the migration process, best practices, and new feature highlights. What’s in Store?

NHibernate vs Entity Framework Core: Which ORM Is Right for You?

Your ORM choice shapes your app’s performance, scalability, and future growth. Pick the right one, and your app runs smoothly, scales with ease, and handles complex queries without breaking a sweat. Pick the wrong one, and you’re in for a world of late-night debugging sessions you didn’t sign up for. For most.NET developers, the decision often comes down to NHibernate vs Entity Framework Core (EF Core).

How to Use SQL Server SUBSTRING Function

If you’ve ever worked with SQL Server databases, you know how vital string manipulation is to day-to-day workflows. Whether extracting specific details, reformatting text, or cleaning up inconsistent data, having the right tools isn’t just helpful—it’s essential. That’s where the SUBSTRING() function comes in. It’s one of the foundational tools for handling text in SQL Server, allowing you to isolate specific parts of a string with precision and ease.

Top SQL Data Tools: Alternatives to SQL Server Data Tools (SSDT)

SQL Server Data Tools (SSDT) has long been the default for SQL Server development, but is it still enough? As modern databases become more diverse, SSDT’s rigid focus on SQL Server, lack of advanced performance tools, and limited cross-platform support leave many teams struggling. If your database needs are growing beyond SQL Server—or you want more automation, performance optimization, and flexibility—you’ll need an upgrade. So, what’s replacing SSDT?

Comparing Go vs Ruby

Ruby and Rails are great tools that allow you to create complex web applications quickly. Well, some kinds of complex web applications. While they excel at traditional, monolithic, server-rendered applications, they fail to excel at delivering real-time or distributed services. This is why it's so handy for Rubyists to learn a programming language like Go. Go is designed to write lightweight services that handle lots of inbound connections.