Operations | Monitoring | ITSM | DevOps | Cloud

Microsoft Windows 11 is now available. In the coming weeks and months, PC vendors will offer an option to purchase a new computer with Windows 10 or Windows 11. Ivanti UEM solutions provide immediate support of Windows 11, allowing IT to discover, manage, secure and service these devices. Regardless of rolling out Windows 11 day-one or taking your time, Ivanti UEM is ready when you are.

The biggest business story of last year was how suddenly and completely the COVID-19 pandemic changed the ways we work and live. Organizations had to look at how they operate, adjust to a hybrid workforce, and further embrace digital transformation. ServiceNow has been at the forefront of the employee experience awakening. As new challenges emerge, our platform is perfectly suited to respond quickly to market-shifting events so that your workforce can stay productive.

Here at Ivanti, we are excited about Android 12. I’m pleased to share that we offer day-zero compatibility and key feature support across the Ivanti product portfolio for the new features built into Google’s updated OSs. Android 12 brings plenty of new things to see and experience with a combination of security and privacy.

When I started as a data engineer almost 20 years ago, I designed, developed, and implemented a worldwide sales reporting system for my employer using an enterprise data warehouse. Using analytical packages, my team drove quantifiable sales by transforming the way our company leveraged data. Even at the start of the millennium, it seemed obvious that studying analytics was a game-changer.

The service-level agreement (SLA) is a key component to any master service agreement (MSA) for any MSP looking to set clear guidelines with their customers on the services offering. Most of the MSAs I have reviewed outline exactly what the MSP is contractually obligated to provide the customer or business. The SLA is part of the contract where both the provider (you) and customer (them) agree on the IT services delivery model.

Business process automation could be a game-changer for the efficiency of your organization’s workflow. A recent report found that 43% of organizations say that they plan to reduce their workforce due to technology integration. More than 80% of organizational leaders report that they are speeding up work process automation and expanding their use of remote work.