Shipped: Turn on the ServiceNow integration yourself in Labs
The ServiceNow integration is in Labs now, which means any CloudZero admin can switch it on and start routing cost work into their incident queue the same day. What that gives you is a full loop between the money and the work. A monthly Optimize pass surfaces recommendations with a dollar figure on each one. Pick the ones worth acting on, open incidents for all of them at once, and each ticket shows up carrying the resource, the finding, and the context an engineer needs.