Operations | Monitoring | ITSM | DevOps | Cloud

Mattermost v5.39 is generally available today and includes multiple bug fixes for increased stability (see changelog for more details).

Let’s check out together the features and improvements related to Pandora FMS new release: Pandora FMS 757.

During the pandemic, companies that weren’t digitally enabled had great difficulty dealing with the massive disruption that hit them overnight. For me, this reinforced the lesson that great customer experience goes beyond simply boosting engagement or providing multiple touch points. Instead, customer-centric companies outperform by realigning operations and processes for better customer outcomes.

Employees and customers want seamless experiences wherever work happens—in an office, a hospital, a manufacturing floor, at home, or on the go. To survive in the new world of hybrid work, companies must embrace digital platforms that empower their most important stakeholders. That’s why I’m thrilled to announce the Now Platform® Rome release, which is generally available to customers starting today.

If you know someone who actually likes managing work across projects, we’d love to meet this mythical being. Because we can’t imagine who enjoys hand-sifting through digital piles of notifications, prioritizing issues, then tracking down the right developer to assign the issue to. And once you’re done with that detective work, your engineer-of-the-hour may not even have access to the right tools to resolve the issue. Who’s got time for all this org chart spelunking?

Exoprise released its long awaited Teams Audio Video Conferencing sensor. This sensor fully tests Audio/Video end-to-end capacity, throughput, and network performance through the actual underlying Microsoft Teams and Azure infrastructure. The Teams AV sensor provides deep insight into a network’s capability to handle the Teams/Skype Unified Communications (UC) platform.

Here at Grafana, we’re constantly shipping new features to help our users get the most out of Grafana Cloud. Over the last few months, we’ve made it even easier to get started with out-of-the-box dashboards and new visualizations in Grafana Cloud. We also introduced capabilities like query caching, a “prettify JSON” option and commands for cortex-tools to make your data, dashboards, and queries more efficient.

In today’s world of digital everything, where customers are increasingly demanding instant updates when problems occur, it’s more important than ever to take immediate action. Seconds matter, and teams need to be empowered to proactively solve customer-impacting incidents as quickly as possible.

Yippie! Our September update adds live call routing as well as a voice mailbox with notification feature to SIGNL4. All details can be found in this article.