Operations | Monitoring | ITSM | DevOps | Cloud

Welcome to our November edition of the NiCE bi-monthly newsletter! We’re thrilled to share the latest updates, insights, and events to keep you ahead in the ever-evolving IT monitoring landscape, primarily revolving around Microsoft System Center. Whether you’re looking to stay current with new features, understand best practices, or network with fellow professionals, our newsletter has you covered.

Grafana dashboards enable you to visualize and correlate data from a wide range of sources. With a centralized view of your data, you can troubleshoot faster, make better decisions, and streamline monitoring. But for those of you ramping up with Grafana, you might have a few questions about how, exactly, to create these rich dashboards featuring data from disparate sources, or even how to incorporate multiple queries from a single source into your visualization.

If you are moving in the observability circles, chances are that you have heard the phrase “Observability 2.0,” which refers to how we need a new approach to observability. I am incredibly excited about the energy and discussion around a shift to “Observability 2.0,” as we now have a second chance to develop observability the way it was originally envisioned.

At Sentry, we don't just build debugging tools for developers—we use them ourselves. This story demonstrates how we leveraged our own platform to solve a mysterious performance issue that was causing significant latency spikes in our critical infrastructure which is used in nearly every backend request.