Operations | Monitoring | ITSM | DevOps | Cloud

When you're managing a handful of client sites, setting things up manually is fine. Though if you're managing dozens of them, you're going to think twice about your approach. For agencies, development teams and platforms who are responsible for loads of websites, having to repeat the same configuration over and over is not only inefficient but also more prone to errors. That’s where this blog post comes in handy.

Service Level Agreements (SLAs), Service Level Objectives (SLOs), and Service Level Indicators (SLIs) form the backbone of reliable service delivery. Understanding how these three elements work together helps you build trust with users, maintain service quality, and create accountability across your organization.

Now available: Secure, real-time access to your observability data via Coralogix’s Model Context Protocol (MCP) Server. AI agents are only as powerful as the context they’re given. Today, we’re excited to announce the launch of the Coralogix MCP Server, which enables third-party AI agents to connect directly to your observability data across production, staging, and other environments.

In today’s hospitals, technology is woven into every touchpoint of patient care. Nurses check vitals through digital monitors. Physicians review test results in the EHR. Medications get ordered, verified, and delivered through a network of connected systems. But when even one link in that chain fails, the impact isn’t just inconvenient—it’s dangerous. Downtime doesn’t just slow operations.

We are proud to announce that Splunk has been named a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms for the third year in a row. In our opinion, our recognition in the Observability category comes on the heels of Splunk being recognized for a tenth consecutive time as a Leader in the 2024 Gartner Magic Quadrant for Security Information and Event Management (SIEM). Splunk was the only vendor named a Leader in both SIEM and Observability for the Gartner Magic Quadrant three times.

You're monitoring a microservices-based system. Alerts trigger when response times exceed 2 seconds. But when you open Jaeger, you're faced with thousands of traces. Identifying which service or operation is responsible becomes time-consuming. Jaeger metrics help reduce this friction by exposing aggregated telemetry. Instead of scanning individual traces, you get service-level and operation-level performance metrics, latency, throughput, and error rates that highlight where the issue lies.

Arie van den Heuvel is an engineer, a System and Application Management Specialist, and a valued member of our community. Below he has shared his journey using Coroot, and how it has helped improve observability for his team. You can read more of Arie’s writing and support the resource articles he has created for open source on his blog.