Operations | Monitoring | ITSM | DevOps | Cloud

How often is it that your employees are looking for an asset only to find it in use elsewhere by someone else? Does it mean that you invest in an endless supply of assets for availability 24x7x365? Regardless of the size of your business, it is not feasible to ensure that your assets will always be available and free so you can lay your hands on them when the need arises. A better solution is to have an asset reservation system.

Observability is a hot topic in the IT world these days. It is oftentimes discussed through the lens of the “three pillars of observability”: Logs, Metrics and Traces. Indeed these telemetry signal types help us understand what happened, where it happened and why it happened in our system.

Today we are happy to announce a new look to our account settings dashboard. Many of our customers work in teams, and we have many fantastic team management features to make their work easier. With our latest user interface changes, we have made the team and organization features more intuitive and easier to manage.

When I started my career in information technology, I worked for a large insurance company in Omaha, Nebraska. At the time, they exclusively used Lotus Notes, an IBM product. Even as Microsoft Outlook gained popularity and functionality, the cost of changing email clients was insurmountable, so the company continued using Lotus Notes for many years.

SAP AWS hybrid cloud is a mixed environment consisting of a combination of on-premises infrastructure, private cloud services, and the public cloud - e.g., Amazon Web Services (AWS) - with the ability to exchange information between different environments.

EDR enables developers to use the full capabilities of InfluxDB at the edge. Developers also can use that same data in the cloud for different purposes. Flux is the data scripting and query language for the InfluxDB time series database platform, enabling useful features such as Edge Data Replication (EDR).

The popularity of Microsoft Teams Calling has many organizations looking at their options to add Teams PSTN capabilities to their Microsoft Teams deployment. While it’s important to select the right PSTN option for your business, it’s even more important to recognize the complexity that PSTN will bring to your Teams deployment and have a plan to deliver good service quality with the technical support resources you have.

As we continue to see Microsoft Teams usage skyrocket, now more than ever, users are depending on Microsoft Teams service excellence to maintain productivity. But it can be challenging to deliver a reliable user experience in today’s modern workplace. There are many factors in the IT environment impacting Microsoft Teams performance, and IT teams typically don’t have full visibility into them, or the service quality delivered to end users.

There was a time when stuffing a bunch of keywords onto webpages was all it took for Google to rank those webpages higher. But things have changed much since then and Google’s SERP algorithms have evolved to quite an extent. In the present era, backlinks are the magic tools that drive better SEO. So much so that multiple dedicated tools have been devised to manage backlinks as well diagnose a website’s structure.

Engineers have been managing incidents for as long as they’ve been building software, but the idea of incident management as a strategic practice in its own right is still finding its place. We’re starting to see big shifts in that area, though — more companies are dedicating headcount, resources, and tools to help them better prepare for, respond to, and learn from their incidents.