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The latest News and Information on Asset Management, Device Management and related technologies.

Ivanti Agentic AI for ITSM

Meet your digital teammate. Persona-based AI agent designed for critical ITSM workflows. Transform IT operations with AI agents that plan, coordinate, and execute autonomously, delivering measurable business impact through intelligent automation. Your conversational front door to IT that replaces forms with natural language, cutting ticket load and improving data quality through guided capture.

Physical Asset Verification: The Complete Checklist for Multi Location Organizations

Managing assets across multiple offices, warehouses, plants, project sites, or retail locations can quickly become challenging. As organizations grow, assets are transferred between locations, assigned to employees, repaired, replaced, or retired. Over time, records can become inaccurate, leading to missing assets, duplicate entries, and compliance risks. This is where physical asset verification becomes essential.

The 4 AlmaIQ Use Cases That Reduce Demand for Technical Support

Gartner predicts that, by 2029, active AI will be able to autonomously resolve 80% of common customer service issues, reducing operational costs by around 30%. This scenario reinforces the need to move from a reactive model to proactive strategies that prevent incidents from arising, especially Level 1 incidents, which account for a large share of service desk volume.

What is Compliance in ITAM? Regulations, Penalties & Best Practices

Managing IT assets smoothly is not an easy task. Organizations depend more on technology to execute their operations these days. Hence, the requirement for effective IT Asset Management (ITAM) has grown considerably. However, beyond merely managing these assets, ensuring compliance with relevant ITAM regulations and standards matters just as much. And, in this race to keep up with changing regulations, you are not alone. Many organizations face the same challenge.

Business Continuity Planning Beyond Technology: The Role of Asset Diversification

Most business leaders associate continuity planning with servers, backups, and IT failover. That framing is understandable, but it leaves out a significant portion of what makes organizations truly resilient: the operational dependencies that have nothing to do with technology.

Fixed Asset Reconciliation: A Step by Step Guide for Finance Teams

Accurate financial records are the foundation of effective business management. Yet many organizations struggle with discrepancies between their fixed asset records and the assets that actually exist within the business. Over time, assets may be transferred, disposed of, misplaced, or incorrectly recorded, creating gaps between financial statements and physical reality. This is where fixed asset reconciliation becomes essential.