Operations | Monitoring | ITSM | DevOps | Cloud

7 Asset Management Automation Ideas To Apply!

Keeping track of IT assets doesn’t need to be a mess of spreadsheets and manual updates. In this video, Matt Beran, Product Specialist at InvGate, shows you seven practical automations in InvGate Asset Management that make everyday tasks easier—from software tracking to warranty alerts and duplicate detection.
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Almaden Supports IT Teams with the Windows 11 Upgrade

Microsoft has officially announced the end of support for Windows 10, effective October 14, 2025. This marks a significant transition point for enterprises and managed service providers (MSPs) as they must migrate users to Windows 11 to maintain security compliance and ongoing support. However, the shift to Windows 11 is not simply a version change - it introduces new system requirements, updated security features, and performance expectations. For many organisations, the upgrade demands detailed asset analysis, hardware compatibility assessments, and proactive management of employee experience to avoid business disruption.

What Is a BadUSB? Understand the Threat and How to Prevent It

Lurking beneath the convenience and everyday nature of USB devices is a sophisticated cybersecurity threat known as BadUSB. BadUSB is a type of attack that leverages the reprogrammable firmware in USB devices (e.g., flash drives, keyboards, charging cables) to carry out malicious actions. Unlike traditional malware, which lives in the file system and can often be detected by antivirus tools, BadUSB lives in the firmware layer.

Essential Monthly Developer Updates: Security and Software Improvements

Monthly developer updates focus on critical areas like Azure vulnerabilities and Visual Studio updates. Attention is needed for the Azure Monitor agent and service fabric, especially regarding auto-update settings. With Windows 10 nearing its end of life, organizations should consider ESU support. Adobe updates address vulnerabilities in After Effects, InCopy, and Illustrator. Windows updates for versions 10 and 11 tackle various vulnerabilities, while SQL Server and SharePoint server updates are essential for security.

Cleaning House: Tackle Your Technical Debt

Whether it's a situation that you've stumbled into or it's been building up over time due to budget constraints or limited time, technical debt plagues many an organization. And unfortunately, just like real debt, it's hard to clear once it's begun to pile up. In this stream, we'll be talking to a few IT leaders to discuss what technical debt looks like for them, what problems it can cause over time, and how you can start to chip away at the mountain.

Why Excel Falls Short for Inventory Management - And What to Use Instead

Inventory management is a critical function for any organization. Many small businesses begin with Excel inventory management because it’s accessible and low-cost. While inventory management in Excel may work in the short term, it quickly becomes inefficient as your operations grow.

Your Windows 11 Migration Is Looming - but There's a Bot for That

I recently spoke with a CIO who had committed a large amount of IT resources to manually migrating computers from Windows 10 to Windows 11. The process required months of planning, device assessments, compatibility testing and hands-on coordination to avoid disruptions to day-to-day business operations. While their dedication ensured their rollout was on track for the looming Windows 11 end-of-support date, it highlighted the strain such projects place on internal teams.

Three Methods for Finding Your Windows PC's Serial Number

It’s safe to say that most of us probably don’t have our Windows PC’s serial number memorized by heart–which becomes tricky once you need it during a repair or part replacement. This is why we at Ninjaone have created this video guiding you through how to find the serial number of your PC using Command Prompt, PowerShell, and BIOS. Chapters: Introduction 00:01 Command Prompt Method 00:22 PowerShell Method 00:50 BIOS Method 01:17.

How to Kill a Process in Windows: 4 Methods

Is your device lagging or unresponsive? One of the most effective ways to solve these issues is to force kill resource-heavy tasks to free up CPU and memory on your Windows system. In this video, you'll learn how to kill a process in Windows to address performance issues. We'll show you four different methods to force kill processes. Chapters: Introduction 00:01 Task Manager Method 00:37 TaskKill Method 01:10 PowerShell Method 02:04 Create Desktop Shortcuts 03:02 Third-Party Tools03:58Recap 04:12.

How to Start Safe Mode with Windows Command Prompt

Discover the cause behind crashes and system issues by using Safe Mode to access your Windows system without interference from third-party applications or system processes. Watch this video to learn how to start Safe Mode with Windows Command Prompt and find out what you can do in Safe Mode to resolve issues. CHAPTERS: Introduction 00:01 Advanced Startup Options 00:31 MSConfig 01:01 Alternative Methods 01:41 Troubleshooting 02:17 Conclusion 03:24.

Shareable Ticket Links #helpdesk #communication

Save your time and sanity with shareable ticket links in Alloy Navigator! Just Shift-click a ticket number and instantly get a quick direct link with the ticket summary, ready to share. No more annoying back-and-forth or endless copy-pasting! It’s super effective, easy, and shows respect to your teammate. Shareable links work everywhere in Alloy Navigator — in change requests, purchase orders, assets... It’s one of our favorite features, and we hope it becomes one of yours too!

From legacy to security: Ivanti Connect Secure

When I took on leading the Network Security Group (NSG) at Ivanti in October 2024, it was a bit like a homecoming for me. You see, I spent almost two decades overseeing the development of these products before moving on to other responsibilities at Ivanti. NSG is responsible for building and maintaining Ivanti Connect Secure, Policy Secure, and Neurons for ZTNA, among other solutions.

Enhancing Vulnerability Management Through Exposure Management

Exposure management improves vulnerability management by integrating various attack surfaces and enhancing asset visibility. It promotes a proactive approach to continuously manage threats and exposures. Organizations define their risk appetite for quicker decision-making on vulnerabilities. A zero day response strategy enables swift action on critical vulnerabilities. Ivanti's approach includes strong asset discovery and prioritization, utilizing threat intelligence for effective risk management.

(Full Episode) IT Horror Stories: Human Error Ep11 S1

IT isn’t just wires and widgets. It’s a minefield of lurking disasters waiting to strike. Few know that better than Mark Settle, 7-time CIO and author, who’s survived more operational horrors than most dare imagine. In this episode, Mark takes us into the shadowy corners of enterprise IT, where outdated processes haunt progress, bad news festers in silence, and AI ignorance prowls like a predator in the dark. He shares battle-tested wisdom from a career spent defusing digital disasters and building resilient, process-driven teams that can take a punch.

How to Set Up a VPN: Complete Guide With Steps

Breaches of online privacy have become a serious issue in any IT environment, which is why a VPN is a handy tool to secure your digital footprint. In this video, we’ll show you how to set up a VPN through a complete step-by-step guide. Chapters: Introduction 00:01 What is a VPN 00:22 Why should you use a VPN 00:43 How to set up a VPN 01:12 Troubleshooting VPN issues0 1:44.

RFID Based File Tracking System for Document Management & Movement Monitoring

What if your most sensitive documents could raise the alarm before they ever go missing? In industries like banking, legal services, and secure record storage, a single lost file can lead to audits, lawsuits, or irreparable reputational damage. Yet, many of these organizations still rely on manual registers, CCTV, and physical locks to safeguard high-value paperwork—leaving behind a trail of vulnerability. That’s where a file tracking system changes the game.

Part Number: Complete Guide to Product Identification Systems

In manufacturing environments handling tens of thousands of components daily, a single misidentified part can cascade into costly production delays, inventory errors, and supply chain disruptions. The foundation preventing these issues lies in effective part numbering systems-unique identifiers that serve as the backbone of modern inventory management and manufacturing processes.

Secure and Streamline Your Global Workforce with Ivanti's AI-Powered IT & Security Platform

Revolutionizing IT & Security: Empower Your Workforce with Ivanti’s End-to-End AI Platform Dive into the modern workplace, where complexity and security threats are on the rise. See how Ivanti’s AI-powered IT and Security platform is changing the game by managing, automating, and protecting every device on your network, while keeping your mobile, global workforce in sync and productive. Learn how Ivanti unifies your technology ecosystem, supercharges your team’s impact, and empowers them to take on bigger challenges.

Windows 11 Migration: Ivanti's Customer Zero Journey with Win11 Upgrades

Windows 11 offers enhanced security and a modern user interface, but the transition can be complex for large organizations, with logistical and employee buy-in challenges. Microsoft will end support for Windows 10 on October 14, 2025, so it's crucial to start planning and executing Windows 11 deployments now.

Strategies for Managing Stock in Your Business

Inventory management is very important to the success and smooth running of any business, impacting profitability, customer satisfaction and operational efficiency directly. Any mismanagement of this task may lead to overstocking, understocking or costly disruptions. In this blog, we will look at different ways of optimizing stock management so your company stays ahead of the competition.

Apple WWDC25 Announcement of Enterprise IT Enhancements

At WWDC25, Apple announced a set of updates to simplify IT management for enterprises. These updates, spread across macOS 26, iOS 26, iPadOS 26, tvOS 26 and visionOS 26, introduce practical tools to improve device, application and user management. This article outlines the specific capabilities and how they can be applied effectively in enterprise environments.

AI-Suggested Solutions in Seconds #shorts #AI #itsupport

AI-suggested solutions in Alloy Navigator surface answers from past tickets and knowledge base articles—fast. No guessing, no digging! Get quick, relevant suggestions based on your team’s real history and keep internal knowledge alive, even when people move on. In this video, we used gpt-4o-mini for completions and text-embedding-3-large for generating embeddings from OpenAI. Works great for IT support teams, help desks, and service desks looking to automate responses, improve resolution times, and make the most of their internal knowledge.

Top 15 Computer Inventory Software to Track Computers in 2025

Keeping track of every computer in your organization can quickly turn into a messy task, especially as your team grows or hardware gets moved around. That’s where computer inventory software comes in. These tools help IT teams stay on top of their assets, streamline maintenance, and prevent costly surprises. In this guide, we’ll break down what computer inventory actually means, what computer inventory software does, and how to choose the right tool for your needs.

How to Upgrade RAM on Your Laptop or PC

Boost your computer’s speed and efficiency with this step-by-step guide ton how to upgrade your RAM. Whether you're using a laptop or desktop, we’ll walk you through assessing your system’s needs, choosing compatible RAM, and safely installing it for maximum performance. Learn how more RAM enhances multitasking, gaming, and productivity—plus tips to avoid common pitfalls. Chapters: Introduction 00:01 Assessing your RAM needs 00:27 Types of RAM and Compatibility 00:52 How to upgrade your RAM 01:24 Conclusion 02:19.

Is Your ITSM Environment Ready for Agentic AI? Probably Not (Yet)

Agentic AI is making waves across various industries, and its potential to transform ITSM is undeniable. With all the talk about agentic AI capabilities, you are probably daydreaming about streamlining ITSM processes through automated incident management, automated change risk analysis, improved efficiency through service desk automation, or enhanced service quality with predictive maintenance. But you also may start to wonder: How real is all of this? Is my organization truly ready for agentic AI?

RFID Fixed Reader Scanning Made Easy with Asset Infinity

Experience seamless asset tracking using RFID fixed readers integrated with Asset Infinity. In this video, we’ll show you how our platform enables real-time asset scanning, automated data capture, and instant location updates—perfect for warehouses, data centers, and enterprise environments. What you’ll see: Live RFID fixed reader scanning in action Automatic asset detection How Asset Infinity logs asset details with user details and picture.

What's New with NinjaOne MDM for Mac OS

NinjaOne 9.0 Week, Day 1: What's New with NinjaOne MDM for Mac OS Welcome to the first installment of "9.0 Week", where each day, we'll look at new features and capabilities included in the lastest NinjaOne release. In this stream, Product Manager Paul Evans will highlight the new improvements to NinjaOne Mobile Device Management, including device level policy override support to iOS, iPadOS, and Android devices.

Warehousing Glossary: 8 Common Terms (And Their Meanings)

If you're new to warehousing, you've probably encountered a lot of industry jargon. It's everywhere. But don't worry if you're feeling stuck: this post is here to help. It runs through some of the most common warehousing terms you might encounter and what they mean in more detail so you're not left scratching your head after every conversation.

macOS Device Management Best Practices with NinjaOne MDM

NinjaOne now offers macOS mobile device management. This combines MDM capabilities with the real-time power of the NinjaOne agent and gives IT teams and MSPs comprehensive management over macOS devices. Remotely access devices, patch software, deploy custom applications, and alert and report on all your devices at scale – whether Windows, Mac, Android, macOS, or iOS. Join NinjaOne Field CTO, Jeff Hunter to learn more about macOS management on the NinjaOne platform.

Top 10 Cloud Asset Management Software For 2025

Cloud Asset Management software is a smart move for modern IT teams. It helps you manage your assets from anywhere, scale with your needs, and avoid the hassle of on-premise maintenance. But here’s the catch: picking the right tool isn’t easy. There are a lot of options out there. And every organization has its own goals, budget, and way of working. What works for one team might not work for another.

Interviewing Tech Talent: Finding Your Next Team Member

Sometimes, being the interviewer can be as nerve-wracking as being the interviewee, especially since these kinds of conversations are not ones that you have on a daily basis. It can be difficult to know what questions to ask, things to watch for, questions you need to be prepared to answer, etc. All of this is made even more challenging when you consider the technical skills that IT organizations require.

AI Ticket Summary in Seconds #itsupport #ai

Alloy Navigator’s AI ticket summaries help your IT team get up to speed on any support ticket—so they can resolve issues faster. No more scrolling through endless conversations and ticket updates! AI-powered summaries are available for incidents, problems, change requests, work orders, and service requests. AI ticket summarization and other AI-powered insights were introduced in the Spring 2025 release of Alloy Navigator (Enterprise and Express editions).

How Digital Employee Experience (DEX) Solves One of IT's Biggest Challenges

The IT departments of companies have never been under so much pressure. With the rise of hybrid work, increasing technological complexity, and the need to maintain productivity and security, tech teams are overwhelmed, reactive, and often invisible in terms of their impact on the business. Amid all this, a new approach is gaining traction among IT leaders seeking efficiency, agility, and user satisfaction: DEX – Digital Employee Experience.

Patch Management Evolution #shorts

Patch Management Evolution Patch management has evolved significantly over the years, starting with early challenges and the introduction of hot fixes for bugs. Eric played a crucial role in addressing security issues, responding to urgent emails about patches. The establishment of Patch Tuesday created a reliable schedule for updates, allowing better planning. The process transitioned from weekly to monthly releases, improving patch quality and minimizing the need for reissues.

Understanding CVSS and Scanner Severity Scores in Vulnerability Management #shorts

Understanding CVSS and Scanner Severity Scores in Vulnerability Management Organizations prioritize remediation of exposures using CVSS and scanner severity scores. These scores emphasize severity over actual risk, which is tied to vulnerabilities that are actively exploited. Research shows that CVSS scores can exaggerate the criticality of vulnerabilities, leading to excessive remediation efforts. This misalignment may cause critical vulnerabilities to be rated as medium risk, leaving them unaddressed in organizations that depend solely on CVSS for prioritization.

Asset Management vs. Configuration Management: What's the Difference and Why It Matters in IT Operations

In today’s dynamic IT landscape, operations have become increasingly complex, with businesses managing diverse systems, devices, and services. Efficient control over these resources is critical, and that’s where the difference between asset and configuration management becomes essential. While IT asset management tracks physical and digital assets across their lifecycle, configuration management focuses on the relationships and settings of those assets within the IT environment.