The sudden shift to remote work caused by the global pandemic has forced IT Ops pros to quickly adjust in multiple ways to maintain the uptime and stability of critical digital services. Amidst this crisis, AIOps has emerged as a lifeline, as it facilitates remote collaboration, streamlines incident management, and accelerates detection and resolution.
At iLert we are big friends of dogfooding as we love to take our features and check out any way possible to hack or integrate them. We have launched the auto-raise feature for support hours in early 2020 and they really are a fancy way to setup wake-up calls in the morning.
In today’s digital world, a business’ success is inextricably tied to its ability to meet customer demands and rising expectations for quality, performance, responsiveness, and innovation. Digital transformation is no longer an optional add-on to help an organization stand out in a saturated market. It is a necessity for businesses hoping to keep up with fierce competition.
We've added the ability to disable the team-level notification settings on a per-site basis. This allows for even more flexibility in the way you set up and configure your alerts!
We’re extending iLert’s reporting capabilities with detailed incidents reports.
Our April update is BIG. It introduces emergency alerting to reach you entire team. We hope this will be a bit of humble support to your organization in this Covid-19 crisis. The core of this release is the new signl center, the new place to track alerts and their delivery in real-time, to see incoming events and how they are processed. You can now send emergency alert to your entire team with a single click.
Across Asia Pacific, “Real-Time Retail” and e-commerce have never been more essential to meet the expectations of always-on, connected customers than it is today. To be successful, e-retailers need to ensure high availability and functionality across complex, interconnected services such as payment gateways, inventory and order management, and website and mobile apps.
