Operations | Monitoring | ITSM | DevOps | Cloud

Introducing Agentic Pipelines: AI automation for chores devs don't want to do

Bitbucket Pipelines has always been an engine for automating more than just CI/CD, but today, Pipelines takes a first step towards a full agentic automation platform for all the manual, tedious, repetitive work that happens before and after code creation. You’ve probably seen the stat: Development teams spend 84% of their day doing things other than building features. A lot of this work is: This work matters, but it’s not very fun.

Building an agentic content production system with Claude Code

This post by an engineer explains how his team uses the.claude folder in Claude Code. The folder is the hidden directory where you store context files, behavioral rules, and automated workflows so Claude understands how to operate in a specific project. He’d set up coding conventions, tool configs, CI integrations. Very engineering-brained. The tool is called Claude Code, so fair enough. I run a web and content team. We write blog posts, tutorials, and technical guides for a living.

Top 5 ServiceNow Dashboarding Tools Compared

ServiceNow holds a wealth of operational data—but turning that data into dashboards people actually use is a different challenge altogether. Most teams start with what’s available out of the box. Then come the requests: At that point, dashboarding stops being simple. It then has to be “augmented” - with easy shareability, ease of use, contextualization and hierarchy.

Stop Wrestling With Complex Website Monitoring Dashboards

In the race to provide full-stack visibility, many modern SaaS platforms have inadvertently created a new problem: information overload. High-end enterprise solutions are designed for companies with dedicated Site Reliability Engineering (SRE) teams that spend their entire day inside a dashboard. But for many businesses, this level of granularity is a distraction. The real question isn’t whether a tool is powerful; it’s whether it fits the everyday needs of your team.

Closing the Skilled Labour Gap in Operations: Why Hands-On Training Matters More Than Ever

Seventy-four per cent of companies reported an acute shortage of skilled workers in 2024, according to the World Manufacturing Foundation report. So, for anyone considering a technical career, the demand is clearly there. But expectations are higher than ever. The skilled labour gap is tightening across operations-heavy industries. Workshops are understaffed, maintenance schedules are stretched, and experienced technicians are retiring faster than they are being replaced.

Telegraphic Transfer Explained: A Guide to DBS SME Cross-Border Payments (2026)

A telegraphic transfer (TT) is an electronic interbank payment instruction that moves funds from one bank account to a beneficiary's account in another country or currency, transmitted via the SWIFT network through one or more correspondent banks. For Singapore SMEs paying overseas suppliers, settling foreign-currency invoices, or collecting from international buyers, DBS SME Banking offers outward and inward telegraphic transfer services through DBS IDEAL, with SWIFT gpi real-time tracking included at no extra charge. This guide covers what a telegraphic transfer is, when to use it, how it works, what it costs at DBS, and common misconceptions - scoped specifically to DBS SME Banking in Singapore.

Choosing Software for Consulting Business Success

Choosing software for a consulting business is an important task. The right set of tools ensures smooth communication, seamless project management, and the delivery of services as intended. Most consulting firms utilize technology to simplify daily tasks, manage client relationships, and ensure smooth operations. To make the right selection, you must understand your business requirements, software capabilities, and end-user expectations.

Three Upgrades You'll Need When Your E-Commerce Store Expands

You want to succeed. A good sign of that is when your e-commerce business expands. Maybe you're opening a physical store. Maybe you're delivering to more locations. Or maybe you're launching a new product line. Either way, this is a good sign. But that doesn't mean it will be easy. Oh no, expanding an e-commerce store requires a lot of advanced planning. After all, just because processes were previously successful doesn't mean they will handle the increased volumes. So, with this in mind, you need to upgrade.