Operations | Monitoring | ITSM | DevOps | Cloud

Lights, Camera, Action: Lumigo Joins AWSonAir for a Big Announcement

It’s no secret that AWS has an extensive catalog of services which enable organizations to rapidly scale infrastructure. In this fast paced and self scaling cloud native world, observability across all these services has never been more critical. As a long time AWS Technology Partner, it’s always great to speak to our friends at AWS, and most recently, Lumigo CEO Erez Berkner joined AWS on Air to talk about end-to-end observability of the modern cloud application.

DNS Incidents Like Cloudflare's Could Turn your Status Page Useless; Here is How to Prevent It

How do I prevent DNS related Issues from affecting my status page? This is a very common question we receive from customers at Statuspal. That is what we decided to write an article with suggestions that answer this question.

Trouble with Google Chrome and macOS: When Google Helper isn't Helping

How a US-based consumer goods company reduced ticket count related to performance issues on macOS devices using Chrome as part of their digital collaboration platform. Thanks to digital collaboration tools, the world continues to evolve and accept new hybrid working styles. Today, reliance on these instant messaging, video calls, and conferencing tools has turned collaboration solutions into the lifeblood of modern business productivity and collaboration.

Log Management: A Useful Introduction

We find ourselves submerged in a sea of software applications practically all the time. Their primary job is to make life easier and help us accomplish certain tasks. However, these applications require a lot of data. What’s more, their development requires a systematic approach with proper management of that data — and its related activities. But that’s not a straightforward and simple process. What happens if these applications stop running?

Adding RUM to Your ITSI Cocktail: Content Pack for Splunk Observability V2

Want to improve your outlook with a splash of RUM? In our pursuit of connecting users to the right data at the right time, we’ve come to see Real User Monitoring as an invaluable tool for understanding the total picture when it comes to your web properties, apps, and cloud footprint. Do you find yourself asking any of these questions?

Dashboard Studio: More Maps & More Interactivity

In Splunk Cloud Platform 8.2.2203, we're continuing to expand on interactivity capabilities and visualizations for Dashboard Studio. We've added the ability to use search results and job metadata as tokens, and pass tokens through drilldowns to other dashboards. There is a new map visualization for cluster maps and UI to match strings for dynamic coloring. And finally, we've included the ability to set a Studio dashboard as your home dashboard.

What is Remote Work?

Remote work has seen a resurgence due to the pandemic, and hybrid work is here to stay. It’s excellent news for knowledge workers, but what does it mean for support teams? Employees working from their home, vacation property, or a coffee shop create a different environment for technology teams, who need to support and ensure the applications and infrastructure are working well end-to-end.

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Why Listening to Customer Feedback Leads to Startup Success

Did you know that ignoring customer feedback has resulted in 14% of startup failures within the last few years? Besides sketchy products, poor pivots, and lousy marketing strategies, they all boil down to one factor - the lack of constructive criticism. As a startup business, it's essential to solve problems the right way. Therefore, having a strong personality when facing constructive criticism is necessary, as it will lead to further improvement of your products and services. And your startup's best critics are your customers. As such, listening to what your customers have to say will help your company produce better quality items in the future.