Operations | Monitoring | ITSM | DevOps | Cloud

With ServiceNow Customer Service Management, connect customer service with other departments to identify and resolve issues faster, reduce costs, and increase satisfaction.

Demo of ServiceNow IT Business Management.

Take one giant leap for developerkind with the CreatorCon Mission to Mars. Participants solved programming challenges for traveling to Mars and establishing a colony while learning about Automated Test Framework, Metric Base, and IntegrationHub with IoT devices and bots.

Learn how ServiceNow uses its own IT Operations Management solution to reduce P1 and P2 incidents by 67%.

ServiceNow makes work, work better for people. Our cloud-based platform and products deliver digital experiences that help people do their best work. ServiceNow SAM works seamlessly with other products on the NOW Platform for features such as License Change Projections and Application Portfolio Management. Imagine what’s possible when you run SAM from the same place that you manage the rest of your IT.

VP and GM of Customer Service Business Unit at ServiceNow: Abhijit Mitra - Customer Service topic keynote on Tuesday, May 8: How to Differentiate with Amazing Customer and Agent Experiences.

IT Topic Keynote led by ServiceNow GM and VP Farrell Hough (entire presentation)

ServiceNow's VP and GM of Security Business Unit, Sean Convery. gives Security Keynote at Knowledge18 (Part 1).

ServiceNow's VP and GM of Security Business Unit, Sean Convery, gives Security Response Keynote at Knowledge18 (Part 2).