The Best IT Asset Management Software in 2025: How to Choose
What differentiates the vendors between each other, when the feature stack is similar?
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
The Shift to Proactive IT Management: How Infraon Leads the Way
For years, businesses relied on a reactive IT management approach, also known as the break-fix model—only addressing problems after they occurred. This method often led to unpredictable downtime, rising costs, and a struggle to scale with growing business needs. Without proactive monitoring, issues could escalate, causing major disruptions.
AlloyScan Product Overview: Network Discovery & Inventory Solution
Explore AlloyScan—a lightweight, scalable, cloud-based solution for automated IT discovery and network inventory! Gain full visibility into your IT assets, keep your inventory up to date, and get a single, accurate view of your entire IT landscape.
Elevating Strategic DEX Management with AI Sentiment Analytics
Nexthink has long been the leader in Digital Employee Experience (DEX) management, in large part to Nexthink Employee Engagement, a powerful way for IT to communicate timely information, fix issues collaboratively, and understand employee’ experience with technology. Its hyper-targeted campaigns to which employees actively respond, gives IT Leaders and teams the Sentiment context needed to have confidence they are addressing the technology issues employees consider important.
The Hidden Gems of ITSM: Features That Matter Most
Service management doesn't have to just be a buzzword. It can be a foundation of efficient operations where IT Service Management (ITSM) plays a crucial role in keeping businesses running smoothly. But what truly sets exceptional ITSM apart from the rest? It’s not just about having a sleek user interface — it’s about the powerful features and functionalities that operate beneath the surface, improving user satisfaction and driving operational excellence.
Streamline ESM with Ivanti
Looking to reduce escalations and accelerate resolutions? Ivanti streamlines enterprise service management so your team can focus on what matters—solving problems, not chasing them. Boost efficiency, empower your team, and elevate customer experiences—all in one place. Ready to transform your service management? Discover how with Ivanti. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.
Alloy Software Gets a Spot in the GigaOM Radar Report
We were recognized among the 20 top IT asset management providers.
5 Ways AIOps Can Transform Your IT Operations
In the hybrid era, it’s simply not feasible for humans to manage complex IT environments without intelligent automation. Cloud computing and big data have led to larger fleets of servers, more storage systems, and more complicated networks than ever before. But there are solutions. The latest step in the evolution of IT operations is applying machine learning (ML) to manage workflows, infrastructure, and services with minimal human intervention.
CloudFin Ep1 | ManageEngine CloudSpend Podcast | Cloud cost management
CloudFin, a podcast series by ManageEngine CloudSpend to help you take right financial decisions on your cloud. Here is a fireside chat where we discuss about the complexities of cloud cost and ways to tackle it.
What Are Fixed Assets and Net Fixed Assets?
Fixed assets are essential for businesses, as they represent long-term assets that contribute to operations and revenue generation. Understanding fixed assets and their net value is crucial for financial reporting, tax compliance, and business valuation. This article will explore the definitions of fixed assets and net fixed assets, their importance, and why businesses should use inventory management software to track them effectively.
Part 1: Solving the Top 10 Problems with Vulnerability Management | Security Insights, Ep. 49
We promised we'd come back with the solutions to all your vulnerability management problems, so here we are. Plus, we're counting down in unranked order *and* starting from on our list, just to keep you on your toes. Ivanti's Chris Goettl and Robert Waters will go through how you can address resource constraints, siloed tools and data, limited attack surface visibility, inaccurate view of exposures and data overload.
Revolutionizing IT, Service Management, AI powered transformations
In today's rapidly evolving digital landscape, IT service management (ITSM) is undergoing a radical transformation. Join our exclusive webinar to discover how Ivanti Neurons is leveraging artificial intelligence to redefine IT support, streamline operations, and drive unprecedented efficiency. Key Highlights: Whether you're an IT leader, service desk manager, or technology professional, this webinar will equip you with actionable insights into intelligent service management. Don't miss this opportunity to stay ahead and transform your IT support strategy.
Workato vs MuleSoft: Which Automation Tool is Suitable?
In today’s fast-paced business world, automation tools are essential for streamlining workflows and boosting efficiency. Workato and MuleSoft are two leading solutions offering unique features to meet diverse business needs. Whether you’re looking for easy integration or advanced customization, we at Infraon firmly believe that choosing the right tool can make all the difference.
Reduce Your Carbon Footprint: The Role of IT Asset Management
Over 40% of the information and communication technology (ICT) sector's carbon emissions are tied directly to IT assets, according to the World Bank. So, these organizations are actively seeking ways to curb their environmental impact and to reduce energy costs without sacrificing operational efficiency. One powerful yet often overlooked tool in this quest is IT Asset Management (ITAM). By strategically managing IT assets throughout their lifecycle, organizations improve their sustainability outcomes, corporate reputation and reduce energy spending.
SaaS Subscription Management: A Detailed Guide
SaaS subscription management is all about software companies’ tools and processes to handle billing and customer relationships throughout the customer journey. It goes beyond basic recurring billing by supporting more complex pricing models, helping businesses manage subscriptions more effectively. In today’s market, subscription management has become a must-have for companies offering software as a service (SaaS), especially in the USA, where the subscription-based business model is booming.
How to Define Incident Severity Levels For Your Service Desk
Dive into the world of Incident Management with our latest video! We'll explore the essential concept of Incident Severity Levels and why they're crucial for any organization.
Simplify, Modernize, and Automate Your IT Operations Management with Infraon Infinity.
Simplify IT operations with Infraon Infinity—your all-in-one platform for asset management, ITSM, IMS and NCCM. Gain real-time visibility, automate workflows, and streamline incident resolution effortlessly.
What Is Enterprise Service Management (ESM)?
Enterprise Service Management is a strategic approach to extending IT Service Management ITSM principles beyond IT departments to other business functions such as HR, finance, facilities, and customer service. Organizations adopting ESM software aim to create a unified service delivery model that improves collaboration, efficiency, and overall operational performance.
Help Desk Metrics: Boring but Necessary
Learn how to choose, analyze, and track key help desk metrics to improve efficiency, service quality, and customer satisfaction.
Infraon Assets Dashboard
Explore how Infraon Assets provides real-time asset visibility, streamlined tracking, and data-driven insights through its customizable dashboards for smarter decision-making.
Data-Driven Insights Through Bots Webinar
Unleash the power of data-driven insights with bots! In this webinar, we’ll delve into how bots can automate tasks, gather user feedback, and address security concerns like Log4J and PrintNightmare. Plus, we're gearing up for AI-enhanced automation!
What Kind of Diagnostic AIOps Is Right for Your Organization?
There’s been no shortage of hype around the transformative potential of artificial intelligence (AI) in recent years. Our new blog series identifies three approaches to AIOps—diagnostic, assistive, and automated—and helps you to decide if they’re the right choice for your organization. First, let’s look at different kinds of diagnostic AIOps.
From vision to voice: Is multimodal AI the next frontier of technology?
This episode gives you unique insights into how AI is evolving to process information more like humans, leading to innovations that could revolutionize industries and daily life.
IT Governance Software: Best Options and Key Features to Look For
IT governance software helps organizations take control of their IT strategy by providing frameworks, automation, and monitoring tools to oversee IT operations. This software is the best ally for managing IT effectively: a proces that requires more than just keeping systems running — it involves aligning technology with business goals, addressing security risks, and meeting compliance standards.
Exposure management makes risk a business priority, Mike Riemer, Field CISO, Ivanti
How does transforming traditional vulnerability practices and help organizations more proactively protect themselves from cyber risk? Mike Riemer, Field CISO at Ivanti, shares original research from Ivanti’s 2025 State of Cybersecurity Report (report link: ivanti.com/stateofcyber) and explains the goals of exposure management for businesses and cybersecurity leaders.
Tech debt and mutual accountability, Dennis Kozak, CEO, Ivanti
Why is such a critical security concern for most organizations? And why are customers and vendors divided over who is responsible for software security? Ivanti CEO Dennis Kozak shares original research from Ivanti’s 2025 State of Cybersecurity Report (report link: ivanti.com/stateofcyber) addressing the significant challenge of tech debt and its impact on cybersecurity.
Unifying risk and business strategy, Karl Triebes, CPO, Ivanti
How do we break down silos between security and IT and move to an all-encompassing, unified view of risk? Karl Triebes, Ivanti Chief Product Officer, shares original research from Ivanti’s 2025 State of Cybersecurity Report (report link: ivanti.com/stateofcyber) highlighting how security and IT silos undermine organizations’ cybersecurity postures and make it difficult to identify and prioritize risk.
Essential Software Updates for Security
Essential Software Updates for Security Critical vulnerabilities in Chrome, Adobe products and Microsoft software are addressed through recent updates. Chrome's zero-day vulnerability is particularly noted. Adobe Acrobat and Reader fix nine vulnerabilities, while Windows 11 resolves 36, including five zero-days. Microsoft Office updates tackle ten vulnerabilities across various applications.
What You NEED to Know About Product Development and AI #shorts #ai #product
For more information please visit our site at www.invgate.com
Opportunities and Obstacles in Building Operational Resilience
New tools, new opportunities, new challenges. Maintaining operational resilience—the ability to withstand, recover from, and adapt to disruptions—is a critical challenge for organizations globally. A new report from Enterprise Strategy Group, “From Observability to Operational Resilience: Connecting IT and Business,” offers a fascinating insight into the real showstoppers for businesses today. Let’s delve into the findings.
Achieving Business Continuity with Managed IT Services and Cloud Security Solutions
The digital world is evolving rapidly, and businesses must always stay up and running. Any disruption—from cyberattacks, hardware failures, or natural disasters—can cause financial losses and harm a company’s reputation. This is why business continuity is essential. Managed IT services and cloud security solutions help businesses stay operational even during unexpected events.
Comparing Open-Source vs. Proprietary ITSM Platforms
Efficient IT Service Management (ITSM) is essential for organizations to manage their IT infrastructure, streamline operations, and improve service delivery. ITSM platforms are the backbone of these efforts by providing tools for incident management, service requests, asset tracking, and more. ITSM platforms help organizations maintain high operational standards while ensuring seamless interaction between the IT teams and other business units.
Authentication Vs Authorization: 5 Key Differences
In today’s widely interconnected world, protecting sensitive information and ensuring secure access to data and systems is crucial. Two fundamental concepts underpinning modern security networks are authentication and authorization. These are often used interchangeably. These terms represent distinct processes that serve different purposes in securing our digital assets from fraud. Authentication defines verifying an individual’s identity to ensure they are who they claim to be.
AI Incident Summarization in 50 Seconds
Ivanti's AI Incident Summarization feature lets your IT team catch up on the history of a given incident at the speed of GenAI, so they can help your end users solve their problems that much faster. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.
25+ Best IT Asset Management Software Options in 2025
Finding an IT Asset Management (ITAM) tool can quickly become a headache. With so many ITAM tools on the market, navigating their specifics, potential, and features can be a slow and sometimes confusing process. If you’re in this situation and need some clarity in your search process, don’t worry. We’ve done the homework for you.
Teaching AI to Speak Nexthink Query Language: Lessons from Nexthink Assist
In today's fast-paced IT environments, managing the Digital Employee Experience (DEX) shouldn't require mastering query languages or wading through endless data. IT teams need immediate answers, not more complexity. That’s why we have built Nexthink Assist, our AI-powered virtual assistant in Nexthink Infinity. By leveraging the power of Generative AI (GenAI) and Large Language Models (LLMs), Assist transforms the way organizations manage their DEX.
Service Management Challenges You Need to Know! #shorts #servicemanagement
For more information please visit our site at www.invgate.com
Automation Solves a Reboot Nightmare for a Leading Technology Company
In the growing DEX industry, we advocate for a predictive approach to digital workplace management. Build processes and systems around the goal of a seamless employee experience, and you’ll deal with fewer IT challenges as a result. However, even the most well-designed system cannot avoid the inescapable impact of technologies greatest foe: human error – as one of our customers, a global technology leader, recently discovered.
AI Incident Summarization in 50 Seconds
Ivanti's AI Incident Summarization feature lets your IT team catch up on the history of a given incident at the speed of GenAI, so they can help your end users solve their problems that much faster. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.
Why the Common Vulnerability Scoring System (CVSS) Is Necessary - But Also Insufficient
Measuring the risks posed by vulnerabilities — to the greatest degree of accuracy — is no simple task. It’s common for organizations to use the Common Vulnerability Scoring System (CVSS) by default, to come to terms with the size and scope of vulnerabilities. But while CVSS is a useful tool, it’s not immune from its own vulnerabilities.
ServiceNow Platform Yokohama release
The ServiceNow Platform Yokohama release brings together ground-breaking AI agent innovations, connected data, and automated workflows all on a single platform.
ITSM vs ITIL: Differences and How They Align
Understanding ITSM and ITIL is essential to strengthen your IT service management. Although they are closely related and often used interchangeably, ITSM and ITIL have distinct purposes and methodologies. To gain efficiency and competitive advantage in IT management, understanding their differences while exploring how they complement each other is a must.
Alloy Software Wins a Bronze Stevie in the 2025 Competition
We were recognized among the 1200 other participants, along with companies like IBM and Adobe.
5 Traffic Analysis Functions Your Observability Solution Should Have
Robust traffic analysis capabilities are essential to optimizing bandwidth in your environment. Before you implement, make sure your observability solution has these covered.
What is Enterprise Service Management? ESM in Under 6 Minutes
In this video, we introduce you to the world of Enterprise Service Management (ESM). Learn how it can help you improve service quality, reduce costs, and drive operational efficiency.
The Top 10 Problems with Vulnerability Management | Security Insights, Ep. 48
The Top 10 Problems with Vulnerability Management | Security Insights, Ep. 48 Vulnerability management is not for the faint of heart. The pitfalls are many, and odds are you probably have at least one of these issues. Ivanti's Chris Goettl and Robert Waters run down the list of what can get in the way of vulnerability management done well -- from attack surface visibility to data overload and resource constraints -- all with an eye on how those problems can be addressed. (Which we'll have more on next time. We promise.)
6 Reasons Why Digital Transformations Fail
According to McKinsey research, 70% of digital transformation projects fail to meet the stated goals. Depending on the reasons for launching a digital transformation project, this failure can lead to loss of productivity, security, profitability, or any other number of costly outcomes. In today’s competitive landscape, businesses cannot afford this failure – and yet it continues. Why?
10 Service Desk Automation Ideas You Need to Apply ASAP
Help desk activities involve so many manual tasks that the job can quickly become tedious — leading to human error and high turnover. Service desk automation helps you avoid all that and allows IT support teams to focus on more complex and critical tasks. Some of the benefits that well-implemented automation can bring you include: Explore ten InvGate Service Management automation ideas in this video and boost your support efficiency!
4 Strategies for Optimizing the ITSM Portal in Your Organization
An effective IT Service Management (ITSM) portal is crucial for maintaining operational excellence. I spoke with Senior IT Manager Noel Barbee on strategies to help you get the most from yours.
What Is a Good Inventory Turnover Ratio?
Achieving the ideal inventory turnover ratio is essential for businesses striving for profitability and operational efficiency. This key metric, which measures how often inventory is sold and replaced within a given period, reflects your ability to balance inventory levels, meet demand, and optimize resources. Let’s explore what defines a good ratio, how to calculate it, and strategies to improve it.
Welcome Squadcast to SolarWinds: A New Era of Operational Resilience
Today, we are thrilled to announce that Squadcast has officially joined the SolarWinds family. This strategic acquisition signifies a significant milestone in our journey to enhance our capabilities and deliver exceptional value to our customers. Squadcast’s user-loved software perfectly complements our observability and service management offerings, and it offers a wealth of expertise in incident response management. Learn more about our incident response solutions here.
Live March 18th - Data-Driven Decisions Through Bots
Chris Goettl, Vice President of Product Management for Ivanti's Endpoint Security Products, discusses the shift from reactive to proactive strategies in security. He highlights the importance of data-driven insights and simplifying user experiences during monthly patch rollouts. An invitation is extended for a detailed discussion on March 18th, encouraging participation to explore these critical topics further.