Operations | Monitoring | ITSM | DevOps | Cloud

New Feature Spotlight:StatusKeeper welcomes SMS/text notifications to your hosted status page!

Email arrives constantly; when we’re in the office or “on the go”. More than occasionally a new email might be briefly overlooked if we’re working another task or it just gets lost in the “noise”. Whatever the case, they don’t always get the attention that an incoming text message might.

New Feature Spotlight: Notification Attachments

Continuing deeper exploration of some of our exciting new features, today I’ll be presenting Notification Attachments and demonstrating how your status page can, once again, hopefully make your job a little easier. We recently had a customer ask: “Is there a way to show a maintenance page instead of [just] an icon if the web services are down?”. Further investigation revealed he was looking for the ability to provide more information to his users regarding the nature of a system outage.

Completing IT Security With Critical Alerting

Businesses and organizations shouldn’t simply rely on monitoring tools for security management. Such tools don’t provide redundancies, time-stamped audit trails and other elements needed for incident resolution. Also, security threats are rampant and tend to go unchecked even with the most reliable monitoring service. That’s why companies require critical alerting to become aware of security incidents and immediately solve them for business continuity.

Auto-remediate your IT incidents using scripts

It’s 2am. You receive a notification from your monitoring tool. A host server ran out of space and your system is down. Now you need to get out of bed and clear the log files of whatever service has filled up your available disk space. Ugh. Now, imagine that an automated action is triggered, the log files are cleared, and your system is up and running again without requiring a single thing from you. Sounds cool, right?

Jazz Up your Slack Alerts with Giphy

Looking through our company Slack channels, we use GIFs to respond to each other a lot. We use the Giphy Slack app to quickly add a witty or sarcastic response to someone (we like each other really). And we also know that a lot of our customers use our Slack integration to receive alerts, because who wants emails. Then one morning, this conversation happened – where else – but on Slack.