Operations | Monitoring | ITSM | DevOps | Cloud

There are no two ways about it—proactive IT monitoring is the need of the hour. In today's fast-paced era, the ability to anticipate and resolve IT operational issues before they impact critical systems and businesses is crucial for sustained operations and growth. Proactive monitoring and unified alerts play a pivotal role in enhancing overall system reliability and reducing downtime, thereby improving user experience and IT operational efficiency.

Come with us to delve deeper into the story behind ServiceNow’s humble beginnings. In this episode, we had the pleasure of meeting with founder Fred Luddy to hear about his upbringing and childhood job, and what inspired the creation of ServiceNow. He even shows us the first-ever ServiceNow office – a total fixer-upper. One of the original employees, Mark O’Donnell, shares his insight into the original development and doubts that the company had to face. “Nothing’s impossible, we can build anything,” says O’Donnell.

A collaboration between ServiceNow and research partner Pearson finds that new technologies will allow the upskilling and reskilling of workers with transferable skills to lucrative future tech jobs.

Welcome to the AI research bites. This series of short and informative talks showcases cutting-edge research work from ServiceNow AI Research team. The AI Research Bites are open to all, especially those interested in keeping up with the fast-paced AI research community.

Automate Your Way To Peace and Happiness Sascha Giese and Michael Clark What's the one thing that computers do better than humans? Making decisions based on given inputs. Let your service management solution automate that next step for you. What's the worst that could happen? Smaller ticket queues? More satisfied end users? Better uptime? More time with your loved ones? We think it's worth the risk.

ServiceNow is the AI platform for business transformation. Did you know 85% of Fortune 500 companies run on ServiceNow? With the Now Platform, teams can tap into AI to connect and automate the work that moves their business forward. #PutAIToWork.

Configuring a ticketing system can be a daunting task. Simplify the process by joining our exclusive NinjaOne Speedrun webinar! Our Field CTO, Jeff Hunter is on the clock to lead you through the essentials of configuring your NinjaOne ticketing system from scratch. Whether you're a beginner or looking to refine your setup, this webinar is designed to get you up and running in under an hour. Learn to transform a blank slate into a fully functional NinjaOne ticketing instance in under an hour. The clock is ticking!