Earlier this year, our partner GripMatix released a feature-packed Citrix management pack (MP) that helps improve the monitoring of Citrix environments using SCOM. This was warmly received by our customers who preferred not to shell out for the premium ‘Citrix Platinum’ license, and so don’t have access to SCOM MPs directly from Citrix.

We at Goliath Technologies are excited about our growing relationship with IGEL and our joint customers. Together we are improving and simplifying the end-to-end user experience as the marketplace adopts IGEL software defined endpoints. Our proactive end-user experience monitoring and troubleshooting platform works with IGEL, running on a Citrix or VMware Horizon delivery infrastructure, to automatically identify any events, conditions, or failure points that impact the workspace experience.

When we virtualise desktops and applications in a Citrix environment, one of the most important success factors is providing end-users with quick logons to those resources. This is often a difficult challenge that usually result in hours of tweaking, fine-tuning, and lengthy testing.

Penn National Insurance needed to adapt to its growing remote workforce and deliver a seamless user experience to increase employee satisfaction, performance and productivity. In response, the IT team rolled out its virtual workspace initiative, proving to be one of its most challenging IT projects.

At Squared Up we frequently get asked about Citrix monitoring and dashboards, especially by customers who aren’t paying for the premium ‘Citrix Platinum’ license and so don’t have access to SCOM management pack from Citrix. That’s why we were very excited to hear that there is a new SCOM management pack for monitoring Citrix.

Citrix provides a tool called Citrix Director for monitoring Citrix Virtual App and Desktops (CVAD), formerly known as Citrix XenDesktop/XenApp. While this is a great tool for providing day to day end user support with real-time health information about CVAD software components and user sessions, there are a few important differences compared to an Enterprise Monitoring Platform, such as Microsoft System Center Operations Manager (SCOM). You should know this when monitoring CVAD stacks.