Healthcare environments must ensure application availability around the clock to serve the needs of their patients. In many hospitals, while they serve patients 24×7, there is typically a lighter overnight load, but by the time the sun rises, healthcare teams start staffing in full force. Oftentimes applications in healthcare are deployed via Citrix. The Citrix infrastructure can be complex and adding an EHR application such as EPIC can make early morning health checks take a long time.

Earlier this year, our partner GripMatix released a feature-packed Citrix management pack (MP) that helps improve the monitoring of Citrix environments using SCOM. This was warmly received by our customers who preferred not to shell out for the premium ‘Citrix Platinum’ license, and so don’t have access to SCOM MPs directly from Citrix.