Hypervisor-based server virtualization is widely used in hybrid IT environments for better infrastructure utilization, improved disaster recovery, and considerable cost savings. Given the complexities involved in managing virtualized environments, IT teams need the right insights for virtual resource monitoring so that they can address performance issues quickly.

Enterprise troubleshooting is not an easy task with many enterprises. Administrators are typically left maintaining many different solutions, attempting to evaluate root cause manually, or are left with solutions that do not give broad visibility into all aspects of the deployed Citrix or VMware Horizon deployment. This can leave systems down for longer than necessary and can leave administrators in a tough spot. We covered some of these pain points previously and can be found here.

Struggling to find permanent resolutions to your end-user performance issues that continue to pile up? Do you not have enough visibility into the root cause of these issues to prevent them in the future? If you are like many of Goliath’s customers, you know Citrix Director isn’t giving you the full visibility you need to resolve your Citrix virtual workspace issues; but management doesn’t seem to understand why Citrix Director isn’t the end all be all answer.