With a huge number of employees around the globe working remotely during the COVID-19 pandemic, delivering uninterrupted business services to customers has become a major challenge. This requires strict monitoring of all critical business applications in order to accommodate an increased amount of requests, which can cause a critical downtime if not monitored appropriately.

A DevOps initiative can fail for many reasons, but as AppDynamics' Marco Coulter explains, the right approach can ensure success.

While the recent pandemic has removed much of the traffic from the roads, it has led to an unusual increase in traffic on the internet. Online services are reporting a huge increase in the number of visitors and requests, making it tough to keep up with seamless service delivery. While service providers and experts say the internet can hold up for now, organizations are already implementing measures to prevent network congestion and interruptions in service during the continuing pandemic.

The COVID-19 crisis has put organizations in a position where 100% of employees need to work remotely from their homes. Popular technologies used for supporting remote employees include Citrix virtual application and desktops, virtual desktop technologies based on VMware Horizon, cloud-hosted desktops (DaaS), or just VPN connectivity. Until now, remote access from home was something a small percentage of employees used.